Sales Associate - Asheville Regional Airport

Paradies Lagardère; Fletcher (NC); On-site; USD 16,531 - 24,796; Full time

Job summary

Paradies Lagardère in Fletcher, NC seeks a Sales Associate to provide First Class Service and ensure a positive shopping experience on the sales floor or in support areas. You will greet, sell and thank customers, recommend products, handle transactions on the POS, and help with receiving and merchandising while maintaining store standards.

Ideal candidates have retail or customer service experience, strong English communication, and flexibility to work varied shifts in a 7/365 team environment.

Qualifications

• High school diploma or equivalency required.
• Minimum one year of retail or customer service experience preferred.
• Ability to work various shifts in a 7/365 team orientated environment.
• Excellent customer service skills and an ability to communicate effectively in English.
• Self-starter able to prioritize and handle multiple tasks.
• Adapt to changing priorities and unexpected situations.
• Proficiency in reading, writing, and mathematics.
• Able to pass required background checks and department requirements.

Responsibilities

• Provide First Class Service to customers on the sales floor or in support areas.
• Greet, sell, and thank customers; make product recommendations.
• Contribute to a positive shopping experience in a well‑maintained environment.
• Process transactions accurately on the POS system.
• Assist with receiving, cycle counts, returns and transfers.
• Maintain store appearance with visual merchandising and upkeep standards.

Skills

Customer service

Sales experience

Greeting & upselling

Cash handling

POS transactions

Team collaboration

Merchandising

Receiving & cycle counts

Loss prevention

Problem resolution

Education

High school diploma or equivalent

Tools

POS system

Handheld device

Job description

Position Description

A Sales Associate is responsible for daily execution of the Mission Statement, which includes providing First Class Service to both internal and external customers. The Sales Associate may perform tasks on the sales floor or in a support environment. This position ensures a positive customer shopping experience in a well‑maintained and friendly environment.

Position Requirements

• Demonstrate selling experience in a fast paced, service‑oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer
• Put the customer first at all times
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services
• Be able to resolve customer service issues and elevate as required
• Create and maintain good working relationships with fellow associates
• Maintain store appearance with respect to visual merchandising, housekeeping, and maintenance standards
• Efficiently and accurately conduct customer transactions on our POS
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
• Efficiently and accurately complete any required process controls (paperwork, etc.)
• Follow company policies and procedures and maintain a safe working environment
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures

Position Qualifications

• High school diploma or equivalency required
• Minimum one year of retail or customer service experience preferred
• Ability to work various shifts in a 7/365 team orientated environment
• Excellent customer service skills and an ability to communicate effectively using the English language
• Self‑starter able to prioritize and handle various tasks simultaneously
• Ability to adapt to changing priorities and unexpected situations
• Proficiency required in reading, writing, and mathematics
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday