Part-Time Administrative & Receptionist

StaffMyAgency; Fayetteville (NC); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Vacation and PTO after 90 days

Job summary

Dan Heiman – State Farm Agency in Fayetteville, NC seeks a dependable Part-Time Administrative & Receptionist to join our in-office team. The role focuses on customer service, administrative tasks, and supporting the insurance team in a professional setting.

The position is in-office, Monday–Friday, with shift options around 12:00 PM–5:00 PM or 1:00 PM–5:00 PM. Starting pay is $16/hour+ and may transition to full-time; vacation and PTO accrue after 90 days.

Qualifications

• Prior customer service, sales, or office experience in a professional business environment.

Responsibilities

• Greeting and assisting customers in person and by phone.
• Providing friendly, professional customer service.
• Handling payments, billing questions, and customer information.
• Maintaining accurate customer records.
• Assisting with administrative and office tasks.
• Supporting the insurance team with customer follow-up and other daily activities.
• Helping create a positive, welcoming experience for our customers.

Skills

Customer service

Receptionist experience

Office administration

Job description

Dan Heiman – State Farm Agency | Fayetteville, NC

Dan Heiman – State Farm Agency is looking for a dependable, professional Part-Time Administrative & Receptionist to join our team in our Fayetteville office. This is an excellent opportunity for someone with strong customer service, administrative, or office experience who enjoys working with people.

• Part-time, in-office position – this is not a remote position
• Monday–Friday
• Approximately 12:00 PM–5:00 PM or 1:00 PM–5:00 PM
• Starting pay: $16/hour+ , depending on experience
• Potential opportunity to transition to full-time in the future
• Vacation and PTO available after 90 days

What You'll Do

You will be an important part of the day-to-day customer experience in our State Farm office. Responsibilities may include:

• Greeting and assisting customers in person and by phone
• Providing friendly, professional customer service
• Handling payments, billing questions, and customer information
• Maintaining accurate customer records
• Assisting with administrative and office tasks
• Supporting the insurance team with customer follow-up and other daily activities
• Helping create a positive, welcoming experience for our customers

What We’re Looking For

We are seeking someone who has prior customer service, sales, or office experience in a professional business environment.

Relevant experience may include:

• Taking payments or handling billing
• Maintaining customer records
• Direct sales or marketing
• Office administration
• Customer-facing business positions
• An insurance license is not required to start, but the ideal candidate should be willing to obtain a license in the future and interested in learning more about the insurance industry.

Preferred Qualifications

• Previous insurance agency experience
• Interest in developing a long-term career in insurance
• Professional communication and organizational skills
• Ability to work independently while being a dependable member of a team

Why Join Our Agency?

Dan Heiman’s State Farm Agency has been serving Fayetteville and surrounding communities for years, with a strong focus on professionalism, responsiveness, personal relationships, and excellent customer service. Our experienced team serves customers across Auto, Home, Life, Health, Business and other insurance needs.

We are also proud to be actively involved in the Fayetteville and Cumberland County community.

If you're looking for a part-time opportunity that could grow into a full-time career in the insurance industry, we'd like to hear from you.