Office Manager - State Farm Agent Team Member

Phillip Pool; Fayetteville (AR); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401K

Salary plus commission

PTO

Flexible hours

Job summary

State Farm Agent Team in Fayetteville, AR is seeking an Office Manager to join a high-energy team. This role involves helping our business grow through value-based conversations and delivering a remarkable customer experience.

If you are a motivated self-starter who thrives in a fast-paced environment, this is a rewarding career with income and growth potential. You will establish customer relationships, provide prompt service on insurance inquiries, and educate customers about options using a

Qualifications

• Excellent communication skills - written, verbal and listening
• Enthusiastic about insurance and financial products
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

Job description

Full Time • Fayetteville, AR

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task