Part-Time Insurance Front Office Receptionist

State Farm; City of Elmira (NY); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Base pay $17.50–$20.00/hr

Paid time off

Training & licensing

Growth opportunities

Flexible schedule

Job summary

Bonnie Collins - State Farm Agent in Elmira, NY is seeking a Part-Time Insurance Front Office Receptionist to join a friendly, growth‑oriented team. You will greet customers, answer calls, schedule appointments, and assist with basic office tasks while supporting licensed staff.

The role offers on‑the‑job training, potential licensing opportunities, and a flexible schedule. Prior customer service experience is preferred, and a property and casualty license can be obtained.

Qualifications

• Prior professional customer service experience preferred
• Successful track record of meeting goals/quotas preferred
• Self-motivated and detail oriented with the ability to learn computer functions

Responsibilities

• Welcome and assist customers in person and by phone
• Schedule appointments and manage basic office communications
• Answer questions and route inquiries to team members
• Help update customer records and process payments
• Provide a positive first impression for the office
• Support general administrative and office tasks
• Provide prompt, accurate, and friendly customer service regarding insurance availability, eligibility, coverages, policy changes, transfers, billing

Skills

Customer service

Self-motivated

Detail oriented

Education

Property and Casualty license (must be able to obtain)

Job description

Part-Time Insurance Front Office Receptionist

We're Hiring! We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our team is comprised of results-oriented individuals that are serious about their development. Come work with an energetic, fun team at Bonnie Collins - State Farm Agent!

If you are looking for a part-time job that provides meaningful work and competitive compensation then this is the opportunity for you!

As an Agent Team Member, you will receive...

• Starting base pay $17.50 - $20.00 per hour (depending on licensing and experience)
• Paid time off (40-hours for vacation and personal/sick days)
• On-the-job training and insurance licensing
• Growth potential/Opportunity for advancement within my agency
• Flexibility with your schedule

Compensation: $17.50 - $20.00 per hour

Responsibilities include but not limited to:

• Welcome and assist customers in person and by phone
• Schedule appointments and manage basic office communications
• Answer questions and route inquiries to team members
• Help update customer records and process payments
• Provide a positive first impression for the office
• Support general administrative and office tasks
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Requirements

• Property and Casualty license (must be able to obtain)
• Prior professional customer service experience preferred
• Successful track record of meeting goals/quotas preferred
• Self-motivated
• Detail oriented
• Able to learn computer functions

If you are motivated to succeed and can see yourself in this role, we will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

About Our Agency

We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance. Our office is located in Elmira, NY.