Assistant Office Manager - State Farm Agent Team Member

Phillip Pool; Fayetteville (AR); On-site; USD 30,000 - 100,000; Full time

Benefits offered by this job

401K

Salary plus commission/bonus

Paid time off

Flexible hours

Job summary

Phillip Pool State Farm Agent in Fayetteville, AR is seeking an Assistant Office Manager to join a team focused on value-based conversations and an exceptional customer experience. You will support daily operations, handle inquiries, and help clients navigate auto, home, life, and health insurance options.

Ideal candidates are self-motivated, organized, detail-oriented, and team players who excel at multi-tasking in a fast-paced environment.

Qualifications

• Excellent written, verbal and listening communication.
• People-oriented approach to client needs and service excellence.
• Strong organizational skills and attention to detail.

Responsibilities

• Establish and nurture customer relationships; follow up as needed.
• Provide prompt, accurate insurance information, handle inquiries, policy changes, claims, and billing questions.
• Educate customers on insurance options using a needs-based approach.
• Maintain a strong work ethic and commitment to success every day.

Skills

Communication

People-oriented

Organizational skills

Self-motivated

Detail oriented

Problem solving

Team player

Multi-tasking

Customer service

Education

State Farm licenses: Property & Casualty; Life & Health to obtain

Job description

Full Time Fayetteville, AR

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Assistant Office Manager - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Maintain a strong work ethic with a total commitment to success each and every day.

As an Agent Team Member, you will receive...

• 401K
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours

Requirements

• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• People-oriented
• Organizational skills
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Pride in getting work done accurately and timely
• Ability to work in a team environment
• Ability to multi-task
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)
• Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education

This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $30,000 - $100,000

Do you want a career and not just a job?

This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Phillip Pool - State Farm Agent may be the right fit for you! If you want to make an impact, see immediate success, we could be the place for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Fayetteville, AR.
• Our office is open 8:30am to 5:30pm.
• I am a proud graduate of University of Arkansas.
• We currently have 22 team members at our agency.
• Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, and Million Dollar Round Table

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.