Part-Time Administrative Coordinator

RUA; Ankeny (IA); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Disability

Life

401k

Paid Time Off

Job summary

Ruan is seeking a part-time administrative and office support associate in Ankeny, IA. The role provides essential dispatch, payroll and billing data management, and customer service for drivers and staff.

You will handle phones, mail, supply inventories, and coordinate with operations to ensure timely updates across multiple software systems, while maintaining accuracy and deadlines in a fast-paced environment.

Benefits include healthcare, 401k and PTO through Ruan.

Qualifications

• High School Diploma/GED required or equivalent work experience.
• 1-2 years of clerical, transportation, payroll or related experience.
• Must have excellent computer skills and proficiency in Microsoft Office Suite and ability to become proficient in multiple systems.
• Strong ability to multi-task in a fast-paced environment and take direction from multiple operational leaders.
• Excellent written and verbal communication skills required.
• Proven ability to independently process, analyze and report data.

Responsibilities

• Provide administrative support to an operation, including answering phones, sorting mail, ordering and maintaining supply inventories and maintaining dispatch, payroll and billing information.
• Monitor and provide timely and accurate updates to various software programs for driver dispatch, maintenance and driver payroll and billing.
• Provide customer service support for drivers, maintenance staff, customers, vendors and operations support staff.
• Assist with dispatch responsibilities including setup, pre-trip load, driver documents, driver and customer communication, updating dispatch records, and post-trip documents using Ruan TMS.
• Process and audit safety items such as driver logs and driver vehicle inspection reports to ensure compliance with DOT regulations.
• Record and maintain data related to operational performance such as trips, driver pay, miles, stops, fuel, and loads.

Skills

Multi-tasking

Written and verbal communication

Data analysis

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

Perform a variety of routine to moderately difficult administrative, office support and customer service duties to ensure the workflow within an operations center which may include management, driver support staff, drivers, maintenance staff and associated customer(s).

Responsibilities

• Provide administrative support to an operation, including but not limited to answering phones, sorting mail, ordering and maintaining supply inventories and maintaining dispatch, payroll and billing information.
• Monitor and provide timely and accurate updates to various software programs for driver dispatch, maintenance and driver payroll and billing in a timely and accurate manner assuring deadlines are met.
• Provide customer service support for drivers, maintenance staff, customers, vendors and operations support staff.
• Provide assistance and support in basic dispatch responsibilities including dispatch set-up, preparing pre-trip load and driver documents, driver and customer communication, updating dispatch records, processing and maintaining post-trip documents. Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
• Process and audit safety related items such as driver logs and driver vehicle inspection reports to assure compliance with company and DOT regulations.
• Record and maintain data related to operational performance such as trips, driver pay, miles, stops, fuel, and loads.
• Perform other job-related duties and special projects as requested.

Requirements

This is a part-time position working onsite in Ankeny, IA.

Schedule:Monday - Friday from 0730-1130

Job Requirements/Minimum Qualifications:

Education:High School Diploma/GED required or equivalent work experience.

Experience: 1-2 years of experience in clerical, transportation, payroll or related experiences.

• Must have excellent computer skills and proficiency in Microsoft Office Suite along with the ability to become proficient in multiple systems.
• Strong ability to multi-task in a fast paced environment and take direction from multiple operational leaders.
• Excellent written and verbal communication skills required.
• Proven ability to independently process, analyze and report data.

Benefits: Ruan provides benefits which include:

• Medical
• Dental
• Vision
• Disability
• Life
• 401k
• Paid Time Off