Part-Time Administrative Assistant

Howard Hanna; Monroeville (Allegheny County); On-site; USD 25,000 - 33,000; Part time

Job summary

Howard Hanna in Monroeville, PA is seeking an Administrative Assistant to support the Sales Manager and agents, enhancing branch efficiency and operations.

The role focuses on onboarding, paperwork, purchasing, equipment maintenance, social media coordination, and training on business systems. Strong communication and organizational skills are essential.

Qualifications

• Associate degree or 3-5 years branch operations experience.
• Proven ability to work with diverse teams and communicate professionally.
• Proficiency with Outlook, Excel and Word is required.
• Experience managing social media including Facebook and Instagram.
• Strong organizational skills with ability to multi-task.

Responsibilities

• Schedule and support agents using Howard Hanna Mar/Tech tools.
• Onboard new and experienced agents.
• Process agent paperwork for departures and transfers.
• Manage office purchasing, supplies and equipment.
• Coordinate branch schedules and floor duties.
• Assist with recruiting packages and social media posts.
• Provide training on systems and technology.
• Prepare sales meeting agendas.
• Handle mail distribution and general admin support.

Skills

Outlook

Excel

Word

Social media

Training

Organization

Multitasking

Independent work

Communication

Facebook

Instagram

Education

Associate degree or 3-5 years branch operations

Tools

Facebook

Instagram

Job description

Location: Monroeville, PA

Schedule: Monday through Friday: 9am - 2pm. Totaling 25 hours per week.

Summary:

The Administrative Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Essential Job Function:

• Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency
• Onboarding new and experienced agents
• Process paperwork for agent departures and transfers
• Maintain all office purchasing/supplies
• Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner
• Manage branch floor duty/opportunity schedules
• Assist sales managers with recruiting packages
• Provide assistance to agents with copiers, computers, and phones – assisting IT department as needed
• Troubleshoot agent ordering
• Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment
• Assist sales manager with office social media posts including Facebook and Instagram
• New agent training including business systems/technology, paperwork procedures
• Sales meetings agendas
• Process outgoing mail and distribute incoming mail
• Other various administrative agent training and or support to sales managers with RVP approval

Qualifications:

• Associate degree or 3-5 years branch operations preferred
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing
• Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
• Proficiency in Outlook, Excel, Word
• Proficiency in managing social media platforms including Facebook and Instagram
• Ability to train one on one or in small group settings
• High organizational skills in managing multiple projects simultaneously
• Ability to adjust direction when situation warrants
• Work independently without regular direct supervision
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner