Part-Time Administrative Assistant

Howard Hanna Real Estate Services; Monroeville (Allegheny County); On-site; USD 25,000 - 30,000; Part time

Job summary

Howard Hanna Real Estate Services in Monroeville, PA seeks an Administrative Assistant to support the Sales Manager and branch operations. The role focuses on onboarding agents, managing paperwork for departures, maintaining office supplies, and coordinating scheduling and events.

You will assist with IT-related issues, social media posts, and training for new agents, while handling mail and facilitating daily branch activities with professionalism.

Qualifications

• Associate degree or 3-5 years branch operations preferred.
• Proven ability to communicate clearly with all levels of management, agents and staff.
• Proficiency in Outlook, Excel, Word.
• Proficiency in managing social media platforms including Facebook and Instagram.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Ability to train one on one or in small groups.

Responsibilities

• Schedule, promote and support agents using Howard Hanna Mar/Tech tools to increase adoption and efficiency.
• Onboard new and experienced agents.
• Process paperwork for agent departures and transfers.
• Maintain office purchasing, supplies, and branch equipment.
• Manage branch floor duty and scheduling.
• Assist sales managers with recruiting packages and materials.
• Provide IT assistance support to agents for copiers, computers, and phones.
• Troubleshoot agent ordering and submit Help Desk tickets for tech issues.
• Assist with office social media posts (Facebook/Instagram).
• Conduct new agent training on business systems and procedures.
• Prepare sales meeting agendas and distribute information.
• Process outgoing and incoming mail.

Skills

Outlook

Excel

Word

Social media management

Training others

Organizational skills

Communication

Multitasking

Education

Associate degree

3–5 years branch operations

Tools

Outlook

Excel

Word

Job description

Location: Monroeville, PA

Schedule: Monday through Friday: 9am - 2pm. Totaling 25 hours per week.

Summary:

The Administrative Assistant works closely with the Sales Manager to focus on certain agent and branch functions in order to provide necessary support to the agents and branch to create a more effective and efficient branch operation.

Essential Job Function:

• Schedule, promote and support agents individually and in group settings on the Howard Hanna Mar/Tech tools with a goal of increasing adoption and efficiency
• Onboarding new and experienced agents
• Process paperwork for agent departures and transfers
• Maintain all office purchasing/supplies
• Maintain all branch workrooms, supplies and equipment, including building maintenance supplies, directional signs, office supplies, warehouse stock items, copier/printer toner
• Manage branch floor duty/opportunity schedules
• Assist sales managers with recruiting packages
• Provide assistance to agents with copiers, computers, and phones – assisting IT department as needed
• Troubleshoot agent ordering
• Submit appropriate Help Desk Tickets to receive tech support/troubleshooting for office equipment
• Assist sales manager with office social media posts including Facebook and Instagram
• New agent training including business systems/technology, paperwork procedures
• Sales meetings agendas
• Process outgoing mail and distribute incoming mail
• Other various administrative agent training and or support to sales managers with RVP approval

Qualifications:

• Associate degree or 3-5 years branch operations preferred
• Proven ability to work well with a varied group of individuals while maintaining a positive and professional manner with all levels of management, agents and staff in person and in writing
• Ability to communicate in a clear, concise and professional manner with all levels of management, agents and staff both in person and in writing
• Proficiency in Outlook, Excel, Word
• Proficiency in managing social media platforms including Facebook and Instagram
• Ability to train one on one or in small group settings
• High organizational skills in managing multiple projects simultaneously
• Ability to adjust direction when situation warrants
• Work independently without regular direct supervision
• Ability to multi-task and organize such that tasks are completed in an efficient and timely manner