Parks & Recreation Customer Service Supervisor

City of Canton; Jackson Township (OH); On-site; USD 33,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

Retirement plan

Sick time

Job summary

City of Canton invites applications for a Customer Service Representative in the Canton Parks and Recreation department. The role handles shelter reservations, program registrations, and customer communications, with supervision of front-office staff and coordination with managers.

Qualifications include an Associates degree (Bachelors preferred), strong English communication, and a valid Ohio drivers license.

Qualifications

• Associates degree required; Bachelors preferred.
• Experience in government or customer service preferred.
• Experience with financial management and recreation software desirable.
• Ohio drivers license required.

Responsibilities

• Schedule and supervise seasonal office staff (1-2 part-time).
• Provide customer service for shelter reservations, registrations, and inquiries.
• Manage cash handling and data entry; ensure accuracy.
• Coordinate with Administrative Manager and Directors on parks programs.

Skills

Customer service

Cash handling

Communication

Microsoft Office

Education

Associates degree

Tools

Microsoft Excel

Microsoft Word

Scheduling software

Job description

City of Canton invites applications for a Customer Service Representative in the Canton Parks and Recreation department. The role handles shelter reservations, program registrations, and customer communications, with supervision of front-office staff and coordination with managers.

Qualifications include an Associates degree (Bachelors preferred), strong English communication, and a valid Ohio drivers license.