Parks Front Desk & Events Associate - Part Time

Hall-County; Gainesville (FL); On-site; USD 25,000 - 30,000; Part time

Job summary

Gainesville Parks and Recreation is seeking a part-time Parks Customer Service Associate to join our front desk team in Campgrounds. The role involves greeting visitors, processing registrations and reservations, collecting fees, and providing information about services and programs.

The position requires strong customer service, basic computer skills, and the ability to work evenings and weekends. Prior experience with reservation software and cash handling is preferred.

Qualifications

• High School Diploma or GED required.
• Experience with reservations and fee collection preferred.
• Excellent customer service and communication skills.

Responsibilities

• Greet visitors at the front desk and provide information to inquiries and requests.
• Assist with program registration, memberships, fees, and reservations.
• Answer phones, route calls, take messages, and handle mail as needed.
• Perform light typing and word processing (emails, memos, documents).
• Open/close facilities and manage evening/weekend events as assigned.
• Set up and break down room and event spaces for customers.
• Monitor safety, security, and order during events.
• Provide assistance to the public during events and maintain facility cleanliness.

Skills

Customer service

Phone handling

Communication

Typing

Teamwork

Education

High School Diploma or GED

Tools

Reservation software

Cash register

Microsoft Office

Email

Job description

Gainesville Parks and Recreation is seeking a part-time Parks Customer Service Associate to join our front desk team in Campgrounds. The role involves greeting visitors, processing registrations and reservations, collecting fees, and providing information about services and programs.

The position requires strong customer service, basic computer skills, and the ability to work evenings and weekends. Prior experience with reservation software and cash handling is preferred.