Parking Tech Concierge — Flexible Shifts

SP+; Denver (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Paid time off

Flexible spending accounts

Job summary

SP+ (a Metropolis company) seeks a Mobility Specialist in Denver to deliver courteous, professional service while guiding customers through Metropolis parking technology. You will participate in enrollment, handle violations, maintain facilities, and contribute to safe, efficient operations in a fast-paced environment.

The role emphasizes strong customer service, reliability, and adaptability, with shifts including weekends/evenings and outdoor work in all weather.

Qualifications

• High school diploma or GED preferred, but not required.
• Prior parking industry experience preferred, but not required.
• Strong customer service orientation with a willingness to go above and beyond.
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices).
• Ability to communicate effectively in spoken English with customers and team members.
• Strong interpersonal and communication skills.
• Reliable, adaptable, and able to thrive in a fast-paced environment.

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service.
• Educate customers on Metropolis parking technology and assist with enrollment as needed.
• Promote positive customer relationships by consistently delivering excellent customer service.
• Respond to customer questions and concerns confidently and courteously.
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization.
• Issue parking violations in accordance with company policies.
• Document violations using company-provided mobile devices, including photo documentation.
• Maintain the cleanliness of parking lots, garages, and common areas.
• Identify and report debris, spills, hazards, or maintenance issues promptly.
• Sweep floors, collect trash, and empty trash receptacles as needed.
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep.
• Work independently and collaboratively as part of a team.
• Observe all safety protocols at all times.
• Perform additional duties as assigned.

Skills

Customer service

Mobile device proficiency

English communication

Interpersonal skills

Adaptability

Education

High school diploma or GED

Tools

iPad

iPhone

Android devices

Job description

SP+ (a Metropolis company) seeks a Mobility Specialist in Denver to deliver courteous, professional service while guiding customers through Metropolis parking technology. You will participate in enrollment, handle violations, maintain facilities, and contribute to safe, efficient operations in a fast-paced environment.

The role emphasizes strong customer service, reliability, and adaptability, with shifts including weekends/evenings and outdoor work in all weather.