Parking Technology Experience Specialist

SP Plus Corporation; Denver (CO); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible spending accounts

Disability insurance

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+ is hiring a Mobility Specialist in Denver to staff our technology-driven parking experience. You'll greet guests, explain Metropolis parking tech, enroll customers, and uphold high service standards in a fast-paced environment.

Responsibilities include patrolling lots, issuing violations per policy, documenting incidents, and maintaining clean facilities. The role offers growth potential for strong performers and requires weekend/evening availability.

Qualifications

• High school diploma or GED preferred, but not required
• Prior parking industry experience preferred, but not required
• Strong customer service orientation with a willingness to go above and beyond
• Comfortable using mobile devices and technology (iPad, iPhone, Android devices)
• Ability to communicate effectively in spoken English with customers and team members
• Strong interpersonal and communication skills
• Reliable, adaptable, and able to thrive in a fast-paced environment

Responsibilities

• Greet and assist guests in parking lots and garages, providing professional and friendly service
• Educate customers on Metropolis parking technology and assist with enrollment as needed
• Promote positive customer relationships by consistently delivering excellent customer service
• Respond to customer questions and concerns confidently and courteously
• Patrol assigned parking lots and garages to identify vehicles without proper payment or authorization
• Issue parking violations in accordance with company policies
• Document violations using company-provided mobile devices, including photo documentation
• Maintain the cleanliness of parking lots, garages, and common areas
• Identify and report debris, spills, hazards, or maintenance issues promptly
• Sweep floors, collect trash, and empty trash receptacles as needed
• Perform basic vehicle maintenance tasks, including cleaning, washing, oil changes, and minor upkeep
• Work independently and collaboratively as part of a team
• Observe all safety protocols at all times
• Perform additional duties as assigned

Skills

Customer service

Tech-friendly

English fluency

Reliable

Adaptable

Team player

Education

High school diploma or GED

Tools

Mobile devices (iPad/iPhone/Android)

Job description

SP+ is hiring a Mobility Specialist in Denver to staff our technology-driven parking experience. You'll greet guests, explain Metropolis parking tech, enroll customers, and uphold high service standards in a fast-paced environment.

Responsibilities include patrolling lots, issuing violations per policy, documenting incidents, and maintaining clean facilities. The role offers growth potential for strong performers and requires weekend/evening availability.