Parking Support Specialist – Inbound Call Center

Park Core Group; Milwaukee (WI); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Flexible scheduling

Advancement opportunities

Employee recognition

Health insurance

401(k)

Paid time off

Job summary

Park Core Group is seeking an Inbound Call Center Representative in Milwaukee, WI to assist customers with parking service inquiries and support operational coordination. The role focuses on delivering clear information, resolving questions, and logging interactions with careful attention to detail.

The position emphasizes professional communication, the ability to manage multiple calls, and a commitment to outstanding service.

Qualifications

• High school diploma or GED required.
• Strong communication and phone etiquette skills.
• Basic computer and data entry abilities.
• Ability to handle multiple calls in a professional manner.
• Call center or customer service experience is a plus but not required.

Responsibilities

• Answer inbound calls from customers regarding parking services and locations.
• Provide clear information about parking procedures, access, and assistance.
• Document customer inquiries and service requests.
• Route calls or issues to appropriate supervisors or teams.
• Maintain accurate records of calls and service interactions.
• Deliver professional and courteous customer service at all times.

Skills

Communication skills

Phone etiquette

Multitasking

Education

High school diploma or GED

Tools

Data entry

Job description

Park Core Group is seeking an Inbound Call Center Representative in Milwaukee, WI to assist customers with parking service inquiries and support operational coordination. The role focuses on delivering clear information, resolving questions, and logging interactions with careful attention to detail.

The position emphasizes professional communication, the ability to manage multiple calls, and a commitment to outstanding service.