Parking Supervisor - Long Beach, CA

Tier1usa; Long Beach (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Earned wage access

Weekend availability

Paid training

Competitive pay rate

Job summary

LAZ Parking is seeking a Supervisor to oversee facilities on off-shift times, greet customers, and provide supervision across locations as needed. Responsibilities include enforcing conduct rules, mentoring staff, training, running daily revenue reports, handling customer issues, and improving procedures while building a positive rapport with customers.

This full-time, on-site role in Long Beach offers $24.70/hour, weekend and late-night availability, paid training, and growth opportunities

Qualifications

• Must have at least 2 years of supervisory experience.
• Parking industry experience required.

Responsibilities

• Oversee facilities on off-shift times and greet customers.
• Supervise, mentor, and train staff on day-to-day activities.
• Establish performance standards and implement procedural changes.
• Provide premier customer service with a friendly attitude and timely problem resolution.
• Run daily revenue and other reports as requested by management.
• Assist with training as needed and resolve customer service issues.

Skills

Communication

English proficiency

Feedback openness

Sense of urgency

Team building

Job description

Address Long Beach, CA

Compensation $24.70/hour

Schedule Full time

Job Type Customer service plus operations

Description

LAZ Parking is one of the largest and fastest-growing parking companies in the country! When it comes to parking, we’re the experts! Want to see more reasons to join our team?

The Spirit of the Position:

The Supervisor oversees the facilities on off-shift times while greeting and creating a welcoming atmosphere for our customers and clients. This position responds to all locations that have a need for supervision.

Principal Job Duties:

• Ensures staff adheres to rules of conduct, policies, and procedures.
• Supervises, mentors, and trains staff on day-to-day activities.
• Assists in establishing performance standards, recommending, and implementing changes to procedures when necessary.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, a can-do attitude, and a willingness to help at all times.
• Responsible for running any reports related to daily revenue, and other reports requested by management
• Assists with periodic training as needed.
• Resolves customer service issues or questions as needed.
• Greet by/use name, be responsive and timely with correspondence and problem resolution, and display a caring attitude, develop a rapport with the customer base.
• Other related duties as assigned.

Experience Required:

• At least 2 years of supervisory experience is required.
• Parking industry experience required.

Skills:

• Ability to communicate professionally and effectively.
• Ability to speak, read, and comprehend the English language.
• Must be open to feedback, differing opinions and other points of view.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent team building and interpersonal skills.

Benefits of joining the LAZ Parking Family:

• Pay Active – On-demand access to earned wages, get up to 50% of your earned wages
• Full-Time- MUST be available to work Weekends & Late nights
• Paid training
• Rate $24.70 an/hr

Additional Benefits: (for qualified positions)

• 401(k) with Employer Match

Physical Demands:

• Ability to lift, push and pull at least 25 pounds.
• Ability to stand, walk and run for extended periods of time.
• Ability bend, stoop, squat and lift frequently throughout a shift.
• Willingness to work in the elements – heat, wind, snow, rain, etc.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.