Parking Shift Supervisor — Lead for Events & Guest Experience

The Post Oak; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Benefit options available

Paid Time Off

401K

Opportunities for advancement

Positive and respectful work env. with

Generous employee discounts on dining,

Community volunteer opportunities

Job summary

The Post Oak in Atlantic City, NJ is seeking a Parking Shift Supervisor to oversee daily operations of our parking facilities. You will manage staff, ensure efficient parking management, enforce policies and handle guest concerns to maintain smooth services.

Ideal candidates have 2–3 years of supervisory experience in parking operations, knowledge of valet and front door services, and a valid New Jersey driver’s license. This is a full-time, on-site role with competitive pay and benefits.

Qualifications

• 2–3 years in parking operations in a supervisory capacity.
• Knowledge of valet and front door services.
• Valid New Jersey driver's license.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Responsible for the hiring, selection, training, motivation, evaluation, disciplinary action, and termination of all transportation employees.
• Responsible for the courteous and expedient handling of guest complaints.
• Plans, organizes and develops major special event arrivals/departures, VIP arrivals and group arrivals/departures.
• Must have ability to conceptualize and develop an annual budget.
• Communicates and resolves guest complaints to area of responsibility.
• Promotes positive, professional, friendly and courteous service to all guests.
• Establishes and assures compliance with policies, procedures and standards as related to the operation of the department.
• Personally covers the peak valet parking business periods, Friday and Saturday nights, special events days and nights, and major convention check-ins and checks-outs, to ensure proper traffic flow.
• Monitors valet parking revenue.
• Maintains accurate operating procedures and valet parking ticket issuing.
• Oversees the accuracy of bar code system, 100% adherence to pre-parking surveys, enforcement of safe driving habits and loss control management.
• Prepares and implements pro-active scheduling based on volume of anticipated business and controlled vacation requests.
• Performs any other duties as assigned.

Skills

Parking operations supervision

Valet services

Front door services

Job description

The Post Oak in Atlantic City, NJ is seeking a Parking Shift Supervisor to oversee daily operations of our parking facilities. You will manage staff, ensure efficient parking management, enforce policies and handle guest concerns to maintain smooth services.

Ideal candidates have 2–3 years of supervisory experience in parking operations, knowledge of valet and front door services, and a valid New Jersey driver’s license. This is a full-time, on-site role with competitive pay and benefits.