Parking Shift Supervisor

Landry's, LLC.; Atlantic City (NJ); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Benefits options

Paid Time Off

401K

Opportunities for advancement

Diversity valued workplace

Employee discounts

Volunteer opportunities

Job summary

Landry's, LLC. is seeking a Parking Shift Supervisor in Atlantic City, NJ. You will lead daily parking operations, manage staff, and ensure high-quality guest service while enforcing policies and safety standards.

You will oversee hiring, training, budgeting, and high-traffic event coverage, with a focus on smooth traffic flow and loss control. A NJ driver’s license is required, with opportunities for growth within the property.

Qualifications

• Two to three years of experience in parking operations in a supervisory capacity.
• Knowledge of valet and front door services is required.
• Valid New Jersey driver's license is a must.

Responsibilities

• Oversee daily operations of parking facilities and staff.
• Enforce policies and ensure courteous guest service.
• Address guest concerns to maintain smooth operations.
• Hire, train, motivate, evaluate, and discipline transportation staff.
• Handle guest complaints promptly and professionally.
• Plan events and VIP/group arrivals/departures.
• Develop annual budgets and monitor parking revenue.
• Ensure compliance with policies, safety, and loss control standards.
• Schedule proactively based on expected business volume.
• Perform other duties as assigned.

Skills

Parking supervision

Valet knowledge

Driver's license

Job description

Overview

Parking Shift Supervisor

A Parking Shift Supervisor oversees the daily operations of parking facilities, managing staff, ensuring efficient parking management, enforcing policies, and handling customer concerns to maintain smooth and organized parking services.

Responsibilities

• Exhibit conduct in accordance with all Gaming Commission Regulations, Federal and State laws and regulations, and Golden Nugget and departmental policies and procedures.
• Consistently deliver positive, courteous and professional guest service in all interactions with guests, visitors, vendors and fellow employees.
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service.
• Responsible for the hiring, selection, training, motivation, evaluation, disciplinary action, and termination of all transportation employees.
• Responsible for the courteous and expedient handling of guest complaints.
• Plans, organizes and develops major special event arrivals/departures, VIP arrivals and group arrivals/departures.
• Must have ability to conceptualize and develop an annual budget.
• Communicates and resolves guest complaints to area of responsibility.
• Promotes positive, professional, friendly and courteous service to all guests.
• Establishes and assures compliance with policies, procedures and standards as related to the operation of the department.
• Personally covers the peak valet parking business periods, Friday and Saturday nights, special events days and nights, and major convention check-ins and checks-outs, to ensure proper traffic flow.
• Monitors valet parking revenue.
• Maintains accurate operating procedures and valet parking ticket issuing.
• Oversees the accuracy of bar code system, 100% adherence to pre-parking surveys, enforcement of safe driving habits and loss control management.
• Prepares and implements pro-active scheduling based on volume of anticipated business and controlled vacation requests.
• Performs any other duties as assigned.

Qualifications

• Two (2) to three (3) years prior experience in parking operations in a supervisory capacity.
• Knowledge of valet and front door services necessary.
• Valid New Jersey driver’s license a must.

Pay Range

USD $19.00 - USD $19.00 /Hr.

Tipped Position

This position does not earn tips

Benefits

What we offer you:

• Benefit options available
• Paid Time Off
• 401K
• Opportunities for advancement
• Positive and respectful work environment where diversity is valued
• Generous employee discounts on dining, retail, amusements, and hotels
• Community volunteer opportunities