Parking Services Specialist - Customer Experience

Metropolis Technologies; Erlanger (KY); On-site; USD 25,000 - 34,000; Full time

Job summary

SP+, a Metropolis company located in Erlanger, KY, is seeking a customer service attendant to assist with payments, guiding customers, and maintaining facility cleanliness. You will interact with customers in a courteous manner, handle transactions, and support daily operations across entrances and exits.

The role requires a high school diploma and strong communication skills, with availability for flexible shifts including nontraditional hours as needed.

Qualifications

• High school diploma or equivalent required.
• Experience with customer service and payments preferred.
• Strong interpersonal and communication skills required.

Responsibilities

• Assist customers in paying at automated revenue control equipment.
• Guide customers with parking services and traffic flow.
• Lead programs to improve client and customer satisfaction.
• Maintain cleanliness of the facility and surrounding area.

Skills

Customer service

Cash handling

Flexible schedule

Proactive

Professional demeanor

Education

High school diploma

Tools

Credit card machine

Calculator

Job description

SP+, a Metropolis company located in Erlanger, KY, is seeking a customer service attendant to assist with payments, guiding customers, and maintaining facility cleanliness. You will interact with customers in a courteous manner, handle transactions, and support daily operations across entrances and exits.

The role requires a high school diploma and strong communication skills, with availability for flexible shifts including nontraditional hours as needed.