Parking Services Attendant - Customer-Focused Part-Time

Colonial Parking, Inc.; Rockville (MD); Presencial; USD 25 000 - 26 000; Tempo parcial

Resumo da oferta

Colonial Parking, Inc. is seeking a part-time Parking Associate in Rockville, MD to deliver excellent customer service at parker transactions and manage traffic flow in the facility.

The role supports the Shift Manager, handles payments, and ensures smooth operations. Candidates should have a high school diploma and strong communication skills, with emphasis on professionalism and customer resolution.

Qualificações

• A high school degree is required.
• Ability to read and comprehend verbal instructions and written correspondence.
• Ability to communicate effectively both verbally and through written correspondence.
• Ability to maintain a professional and friendly demeanor when working with other employees and the parking customer.
• Ability to provide customer resolution in a professional and friendly manner.

Responsabilidades

• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.
• Handling payments from customers for parking service and facilitating the flow of traffic through the gate.
• Reporting to work on time and maintaining facility supplies.
• Completing Customer Damage Reports and relaying information to the Claims Department with assistance from the Shift Manager.
• Notifying management of any situation that needs attention and performing other duties as assigned.

Conhecimentos

Customer service

Verbal communication

Professional demeanor

Attention to detail

Formação académica

High school diploma

Descrição da oferta de emprego

Colonial Parking, Inc. is seeking a part-time Parking Associate in Rockville, MD to deliver excellent customer service at parker transactions and manage traffic flow in the facility.

The role supports the Shift Manager, handles payments, and ensures smooth operations. Candidates should have a high school diploma and strong communication skills, with emphasis on professionalism and customer resolution.