Parking Services Associate — Customer Support

SP Plus Corporation; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

SP+ is hiring at its Houston location to support checkout-free parking experiences. The role emphasizes friendly customer service, cash handling, and guiding customers through automated parking processes.

The candidate should have a high school diploma, basic math skills, and the ability to work various shifts including weekends. Training will cover payment systems and safety protocols. This entry-level position offers a path into operations and guest services.

Qualifications

• Provide friendly, professional service to customers.
• Operate payment systems and assist in revenue control.
• Able to read, write, and interpret English for instructions and records.

Responsibilities

• Assist customers with parking services and payment processes.
• Maintain cleanliness and order in entrances/exits and common areas.
• Support maintenance staff to keep facilities presentable and safe.
• Provide directions and information to customers and visitors.
• Handle minor transactions and give correct change when needed.
• Attend to customer complaints promptly and escalate when necessary.

Skills

Customer service

Cash handling

Communications

Education

High School Diploma

Job description

SP+ is hiring at its Houston location to support checkout-free parking experiences. The role emphasizes friendly customer service, cash handling, and guiding customers through automated parking processes.

The candidate should have a high school diploma, basic math skills, and the ability to work various shifts including weekends. Training will cover payment systems and safety protocols. This entry-level position offers a path into operations and guest services.