Parking Operations Manager – Lead & Grow Facilities

Parking Management Company, LLC; Kansas City (MO); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Tuition assistance

Paid time off

Bonus opportunities

Job summary

Parking Management Company, LLC is seeking a Commercial Parking Manager to lead daily operations at one or more parking facilities in the Kansas City area. The role focuses on operational performance, employee supervision, client relationships, and financial accountability.

The ideal candidate will have leadership experience in parking, hospitality, transportation, or related customer-focused industries, with strong scheduling, payroll, and revenue-reporting skills.

Qualifications

• High school diploma or equivalent required.
• At least one year of supervisory or management experience preferred.
• Experience in parking, hospitality, transportation, property management, retail, or customer-service environment preferred.
• Experience with scheduling, payroll, revenue reporting, budgeting, or expense management preferred.
• Strong leadership, coaching, customer service, and client-management skills.
• Ability to review operational and financial information, identify discrepancies, and implement solutions.
• Strong organizational, time-management, and critical thinking skills.
• Effective verbal and written communication skills.

Responsibilities

• Oversee daily operations for one or more commercial parking facilities.
• Serve as the primary operational contact for assigned clients and properties.
• Build professional relationships with clients, address concerns promptly, and ensure contractual service requirements are met.
• Prepare schedules and maintain appropriate staffing levels based on operational needs.
• Monitor service quality, facility conditions, equipment, traffic flow, safety, and employee performance.
• Conduct regular site visits and address operational issues, equipment problems, and process inefficiencies.
• Monitor revenue, payroll, overtime, expenses, and other account-level financial information.
• Review operational and financial reports for accuracy and investigate discrepancies.
• Maintain accurate records and submit required reports by established deadlines.
• Support budgeting, cost-control, revenue growth, and operational-improvement initiatives.
• Recruit, onboard, train, coach, and supervise assigned employees.
• Establish performance expectations and address performance or conduct concerns consistently.
• Promote a respectful, inclusive, safe, and service-focused work environment.

Skills

Leadership

Coaching

Customer service

Client management

Time management

Communication (verbal/written)

Decision making

Education

High school diploma or equivalent

Tools

Scheduling systems

Revenue-management systems

Computers & mobile devices

Job description

Parking Management Company, LLC is seeking a Commercial Parking Manager to lead daily operations at one or more parking facilities in the Kansas City area. The role focuses on operational performance, employee supervision, client relationships, and financial accountability.

The ideal candidate will have leadership experience in parking, hospitality, transportation, or related customer-focused industries, with strong scheduling, payroll, and revenue-reporting skills.