Parking Operations Manager – Growth, Leadership & Service

Legacy Parking Company; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Job summary

Legacy Parking is seeking a dynamic Location/Facility Manager for the Atlanta market. You will oversee day-to-day operations of a location or multi-location account, serving as the primary liaison with property management, clients, and tenants to deliver superior service and financial accountability.

The role requires leading a team, managing budgets, preparing reports, and driving revenue growth through operational excellence, with a focus on safety, compliance, and customer satisfaction.

Qualifications

• 2+ years of management experience in a service-related industry (parking industry experience preferred).
• Experience managing teams, staffing, scheduling, and financial/budget oversight.
• Bachelor’s degree preferred.
• Demonstrated ability to lead, anticipate challenges, and develop solutions.
• Strong written and verbal communication skills; formal presentation skills a plus.

Responsibilities

• Oversee daily operations to ensure compliance with company standards and client expectations.
• Act as primary contact for property management, clients, and customers, resolving issues promptly and professionally.
• Prepare and review daily, weekly, monthly, and annual financial and operational reports.
• Monitor, review, and analyze market rate structures to remain competitive and profitable.
• Ensure compliance with parking, security, and cash control procedures; participate in audits as needed.
• Drive revenue growth, expense management, and customer satisfaction through operational excellence.
• Recruit, train, lead, and develop a team of employees, including Assistant Managers and Team Leaders, fostering a high-performance culture.
• Identify high-potential employees to support organizational growth and succession planning.
• Oversee payroll processing, timekeeping accuracy, and collaborate with HR to ensure wage/hour compliance.
• Handle employee relations issues with fairness and alignment to company policy.
• Monitor facility maintenance and cleanliness, recommending improvements to enhance customer experience.
• Investigate, monitor, and resolve damage claims; implement safety programs to reduce risks and prevent recurrence.

Skills

Management experience

Staffing & scheduling

Financial oversight

Leadership

Communication skills

Microsoft Office

Education

Bachelor’s degree preferred

Tools

Microsoft Office

Job description

Legacy Parking is seeking a dynamic Location/Facility Manager for the Atlanta market. You will oversee day-to-day operations of a location or multi-location account, serving as the primary liaison with property management, clients, and tenants to deliver superior service and financial accountability.

The role requires leading a team, managing budgets, preparing reports, and driving revenue growth through operational excellence, with a focus on safety, compliance, and customer satisfaction.