Parking Operations Leader: Garages, Enforcement & Safety

PCI Municipal Services; Lexington (KY); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plan

Paid time off

Professional development

Job summary

PCI Municipal Services in Lexington, Kentucky, is seeking a Parking Operations Manager to run day-to-day parking operations across on-street meters, garages and lots. You will lead frontline supervisors, ensure safe and revenue-positive operations, and coordinate with city departments for events and emergencies.

The role requires a Bachelor's degree and at least five years in parking or facility operations, with three years of supervisory experience.

Qualifications

• Bachelor's degree in business, public administration, transportation, urban planning or a related field; equivalent experience may substitute year for year.
• 5 years of progressively responsible experience in parking, transportation or facility operations, including at least 3 years supervising staff.
• Experience with parking enforcement programs and garage or lot operations.
• Valid driver's license and an acceptable driving record.

Responsibilities

• Oversee downtown on-street meters, pay stations, and zone changes.
• Direct daily operations of garages and lots, including access control and staffing.
• Lead enforcement team and oversee citation issuance and appeals.
• Manage maintenance programs for facilities and equipment.
• Prepare monthly reports on occupancy, revenue, citations, maintenance and staffing.
• Coordinate with traffic engineering, public works, police and businesses for events, road work and special projects.

Skills

Parking best practices

Revenue controls

Parking technology

Budget development

Data analysis

Written reporting

Customer service

ADA OSHA knowledge

Communication skills

Education

Bachelor's degree

Tools

PARCS

Mobile pay

LPR

Citation management

Permit software

Job description

PCI Municipal Services in Lexington, Kentucky, is seeking a Parking Operations Manager to run day-to-day parking operations across on-street meters, garages and lots. You will lead frontline supervisors, ensure safe and revenue-positive operations, and coordinate with city departments for events and emergencies.

The role requires a Bachelor's degree and at least five years in parking or facility operations, with three years of supervisory experience.