Dynamic Parking Operations Leader

AAA Parking; Los Angeles (CA); On-site; USD 68,000 - 90,000; Full time

Job summary

SELIG PARKING is seeking an Operations Supervisor to oversee day-to-day parking operations, supervise attendants, and drive service quality. You will manage staffing, enforce policies, and ensure safe, clean facilities while delivering exceptional customer experiences.

The role requires strong leadership, communication, and problem-solving skills, with a focus on operational efficiency and regulatory compliance in a service environment.

Qualifications

• Experience in operations management or supervisory roles.
• Ability to supervise staff and improve efficiency.
• Experience in service-oriented environments preferred.

Responsibilities

• Supervise attendants and staff to ensure smooth operations.
• Implement and monitor policies to improve efficiency and service quality.
• Oversee maintenance and cleanliness of facilities for a safe environment.
• Handle customer inquiries and complaints, delivering solutions.
• Inspect facilities to ensure safety and standards compliance.
• Prepare schedules and ensure adequate staffing during peak hours.
• Collaborate with management to boost performance and service.
• Train and mentor staff, promoting professional development.
• Monitor revenue and expenses; report on operational metrics.

Skills

Leadership

Staff Management

Communication

Data Analysis

Scheduling

Customer Service

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

SELIG PARKING is seeking an Operations Supervisor to oversee day-to-day parking operations, supervise attendants, and drive service quality. You will manage staffing, enforce policies, and ensure safe, clean facilities while delivering exceptional customer experiences.

The role requires strong leadership, communication, and problem-solving skills, with a focus on operational efficiency and regulatory compliance in a service environment.