Parking Operations Lead — Customer Experience & Team Oversight

SP+; Virginia (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

SP+, a Metropolis company, is seeking a full-time location associate at 92849 - DULLES AIRPORT, VA to support day-to-day parking operations under contractual guidelines and maintain a professional client-facing image.

Responsibilities include supervising staff, preparing reports, handling deposits, coordinating with the Facility Manager, and ensuring safety and courtesy in customer interactions; strong communication and reliability are essential.

Qualifications

• High School Graduate.
• Minimum of six months parking experience preferred.
• Must possess a valid state driver's license and a current address.
• Availability for second/third shifts and weekends may be required.
• Strong customer orientation and professional conduct.

Responsibilities

• Assist in day-to-day parking operations at the location per contractual guidelines.
• Supervise frontline staff, process daily reports, and handle deposits.
• Coordinate with Facility Manager and staff to ensure smooth operations.
• Provide courteous customer service and respond to inquiries.
• Maintain knowledge of location and local streets/landmarks.

Skills

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Education

High School Graduate

Job description

SP+, a Metropolis company, is seeking a full-time location associate at 92849 - DULLES AIRPORT, VA to support day-to-day parking operations under contractual guidelines and maintain a professional client-facing image.

Responsibilities include supervising staff, preparing reports, handling deposits, coordinating with the Facility Manager, and ensuring safety and courtesy in customer interactions; strong communication and reliability are essential.