Parking Operations Lead

Metropolis Technologies; Windsor Locks (CT); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Flexible spending accounts

Long/short term disability

Life insurance

401k

Paid time off

Job summary

SP+, a Metropolis company, is seeking a Parking Operations Associate in Windsor Locks, CT. You will assist the day-to-day management of a location, ensuring operations align with contractual guidelines and maintain a professional image.

Responsibilities include supporting location activities, assisting customers, coordinating maintenance of parking equipment, and reporting incidents to the Facility Manager. A minimal high school diploma and strong oral/written communication are required.

Qualifications

• Education/Experience – Minimal high school diploma or equivalent and a minimal month related experience or training; or equivalent combination of education and experience.
• Oral communication – Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written communication – Writes clearly and informatively; Able to read and interpret written information.
• Customer service – Maintains positive attitude. Responds to requests for service and assistance.
• Adaptability – Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Judgment – Exhibits sound and accurate judgment.
• License requirement – The employee will be required to have and maintain a valid state-issued driver’s license with a current address and acceptable driving record.
• Physical Demands – These physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions.

Responsibilities

• Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Oral communication

Written communication

Customer service

Adaptability

Judgment

Education

High school diploma or equivalent

Job description

SP+, a Metropolis company, is seeking a Parking Operations Associate in Windsor Locks, CT. You will assist the day-to-day management of a location, ensuring operations align with contractual guidelines and maintain a professional image.

Responsibilities include supporting location activities, assisting customers, coordinating maintenance of parking equipment, and reporting incidents to the Facility Manager. A minimal high school diploma and strong oral/written communication are required.