Parking Operations Lead

SP+; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

SP+ is seeking personnel in the United States for location-based parking operations. The role supports day-to-day management, client relations, and professional image maintenance across assigned locations.

You will assist with customer service, equipment maintenance, and incident reporting while coordinating with the Facility Manager. A valid driver’s license is required where driving is part of the job. Equal opportunity employer.

Qualifications

• Education/Experience — Minimal high school diploma or equivalent and minimal month related experience or training; or equivalent combination of education and experience.
• Oral Communication — Speaks clearly; Listens and gets clarification; Responds well to questions.
• Written Communication — Writes clearly and informatively; Able to read and interpret written information.
• Customer Service – Maintains positive attitude. Responds to requests for service and assistance.
• Adaptability - Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events.
• Judgment - Exhibits sound and accurate judgment.
• License Requirement - The individual will only be required to have and maintain a valid state-issued driver’s license, with a current address and acceptable driving record, if the individual is expected to be able to drive a company vehicle or drive on company business.

Responsibilities

• Assist in the day-to-day management of a location ensuring that parking operations are handled within contractual guidelines of the specific location, adhering to company policies and procedures, fostering good client relations and promoting a professional image and approach to the business.
• Participate in programs to improve client and customer satisfaction.
• Assist in the management of day-to-day activities of the assigned locations.
• Assist with management duties as assigned.
• Courteously assist customers.
• Assist in the maintenance and repair of parking equipment and any general maintenance tasks as directed by the Facility Manager.
• Report any known accidents, observed or suspected violations of Company policy, safety hazards or any unusual occurrence to the Facility Manager.
• Assist with cleanup of debris, water, oil spills and etc.
• Substitute for any position, if necessary.
• Have a thorough knowledge of all areas of the garage, thorough knowledge of the major streets, landmarks and freeways in the area of the garage.
• Complete other duties as needed.

Skills

Oral Communication

Written Communication

Customer Service

Adaptability

Judgment

Education

High school diploma or equivalent

Job description

SP+ is seeking personnel in the United States for location-based parking operations. The role supports day-to-day management, client relations, and professional image maintenance across assigned locations.

You will assist with customer service, equipment maintenance, and incident reporting while coordinating with the Facility Manager. A valid driver’s license is required where driving is part of the job. Equal opportunity employer.