Parking Operations & Customer Service Specialist

Pivot Parking LLC; Charleston (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Pivot Parking LLC is seeking a Garage Operations Personnel to provide friendly customer service, handle parking payments, and help operate the parking facility efficiently. The role requires reliability and the ability to work independently in a fast-paced environment.

Responsibilities include greeting customers, processing payments, monitoring gates, keeping the facility clean, and reporting issues to management.

Qualifications

• High school diploma or equivalent preferred.
• Excellent communication and customer-service skills.
• Ability to operate basic payment systems and POS devices.
• Dependable, punctual and able to work independently.
• Comfortable outdoors in varying weather conditions.

Responsibilities

• Greet and assist customers entering and exiting the facility.
• Process parking payments via credit/debit cards and other methods.
• Monitor garage gates and ensure orderly traffic flow.
• Maintain cleanliness and safety of the garage and surrounding areas.
• Report equipment issues and safety concerns to management.
• Assist with incident resolution and customer inquiries as needed.

Skills

Customer service

Cashiering

Cash handling

Communication

Independence

Education

High school diploma or equivalent

Tools

POS system

Credit card processing

Job description

Pivot Parking LLC is seeking a Garage Operations Personnel to provide friendly customer service, handle parking payments, and help operate the parking facility efficiently. The role requires reliability and the ability to work independently in a fast-paced environment.

Responsibilities include greeting customers, processing payments, monitoring gates, keeping the facility clean, and reporting issues to management.