Parking Manager - Lead Operations & Guest Experience, Flexible Schedule

Ace Parking; Seattle (WA); On-site; USD 45,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible Spending Accounts

401k

Vacation/Sick leave

Holiday pay

Discount programs

Job summary

Ace Parking is seeking a Parking Manager to oversee operations across multiple locations, ensuring policies meet standards while maximizing profitability and minimizing exposure. The role emphasizes people management, training, and effective communication with property managers and guests.

The position requires hiring, coaching, scheduling, and coordinating with Supervisors and Directors, while maintaining safety, high service levels, and cost control.

Qualifications

• Bachelor’s degree preferred, but not required.
• 2 years management experience required.
• Must be willing to work flexible schedule and weekends.
• Must have and maintain a valid driver’s license.

Responsibilities

• Ensuring that parking policies and procedures meet expectations and established standards, while maximizing profitability and minimizing financial exposure.
• Participating in the hiring, training, coaching and counseling processes of team members, to ensure performance standards are met in multiple locations.
• Planning and directing special event activities, as well as coordinating with other Supervisors and Directors as required.
• Responding to and resolving any guest or visitor complaints, vehicle claims and service discrepancies.
• Maintaining continual communication with property management, customers, and guests.
• Monitoring production levels and performance to implement cost reduction initiatives, while supporting a spirit of cooperation among locations and departments.
• Maintain a safe and clean work environment by educating and directing team members on the use of equipment and resources.
• Handling call offs and assisting with scheduling when necessary.
• Diagnosis and preventative care maintenance.

Skills

Customer service

Communication

Microsoft Office

Multi-tasking

Education

Bachelor’s degree preferred

Job description

Ace Parking is seeking a Parking Manager to oversee operations across multiple locations, ensuring policies meet standards while maximizing profitability and minimizing exposure. The role emphasizes people management, training, and effective communication with property managers and guests.

The position requires hiring, coaching, scheduling, and coordinating with Supervisors and Directors, while maintaining safety, high service levels, and cost control.