Parking Facility Supervisor

Fast-Park-; Del Valle (CA); On-site; USD 50,000 - 52,000; Full time

Job summary

Fast Park & Relax is hiring a Parking Facility Supervisor for evening shifts at our Del Valle location near ABIA. You will lead a small team, oversee traffic flow, safety, and guest service from 4pm to 12am, Thursday through Monday. This hands-on role requires strong communication, reliability, and a customer-first attitude.

We offer a competitive $50,000–$52,000 yearly salary, plus benefits, and opportunities to grow within a busy, service-focused environment at a busy airport facility.

Qualifications

• Minimum 1 year of customer service experience, preferably in parking or hospitality.
• Ability to supervise and motivate a frontline team.
• Basic computer skills and data entry.

Responsibilities

• Supervise daily parking operations to keep a safe, organized, and efficient environment.
• Lead, coach, and motivate attendants and frontline staff.
• Provide exceptional customer service by assisting guests and resolving concerns.
• Monitor facility operations, traffic flow, and capacity for efficiency.
• Enforce policies and regulations while maintaining a positive experience.
• Assist shuttle operations and coordinate transportation as needed.
• Handle cash and electronic transactions with accountability.
• Prepare operational reports and incident documentation.
• Conduct facility inspections and report safety issues promptly.

Skills

Customer service

Leadership

Communication

Problem solving

Multitasking

Teamwork

Education

High School Diploma

Tools

Cash handling systems

Ticketing/gate equipment

Job description

Parking Facility Supervisor - Evening Shift 4pm - 12am Thursday - MondayFast Park & Relax | Located near Austin Bergstrom International Airport (ABIA)2300 Spirit of Texas Drive, Del Valle, TX 78617Pay: $50,000.00 - $52,000.00 per year depending on experienceSchedule: Evenings shifts - weekends includedJoin the Fast Park & Relax Team!Fast Park & Relax is an industry-leading airport parking company dedicated to providing exceptional customer service and a stress-free travel experience. We are seeking a dependable, customer-focused Parking Supervisor to lead daily operations, support team members, and ensure our guests receive outstanding service from arrival to departure.Position SummaryAs a Parking Supervisor, you will oversee evening operations at our parking facility, ensuring efficient traffic flow, maintaining safety and security standards, and leading a team committed to delivering exceptional customer experiences. This hands-on leadership role requires strong communication skills, operational awareness, and a passion for customer service.Essential Duties & ResponsibilitiesSupervise and support daily parking operations to ensure a safe, organized, and efficient environment.Lead, coach, and motivate parking attendants and frontline team members.Deliver exceptional customer service by assisting guests, answering questions, and resolving concerns in a professional manner.Monitor facility operations, traffic flow, and parking capacity to maximize efficiency.Enforce company policies and parking regulations while maintaining a positive customer experience.Assist with shuttle operations and coordinate transportation services as needed.Handle cash and electronic transactions accurately and maintain proper accountability procedures.Complete operational reports, incident documentation, and other administrative tasks.Conduct facility inspections and report maintenance, safety, or security concerns promptly.Promote and follow all company safety policies and procedures.Serve as the on-duty leader, responding effectively to guest, employee, and operational needs.QualificationsPrevious supervisory or leadership experience preferred.Strong customer service and problem-solving skills.Ability to remain organized and make sound decisions in a fast-paced environment.Basic computer and reporting skills.Ability to work outdoors in varying weather conditions.Reliable attendance and schedule flexibility.Valid driver's license and acceptable driving record preferred.BenefitsEligible employees may participate in a comprehensive benefits package, including:Medical (PPO and HDHP options)Dental InsuranceVision InsuranceHealth Savings Account (HSA)Basic Life and AD&D InsuranceSupplemental Life and AD&D InsuranceDisability InsuranceEmployee Assistance Program (EAP)401(k) Retirement Savings PlanPaid Time Off (PTO)Holiday PayWhy Fast Park & Relax?At Fast Park & Relax, we believe great service starts with great people. Our team members enjoy a supportive work environment, opportunities for growth, and the satisfaction of helping travelers begin and end their journeys with ease.Apply today and become part of a company recognized for outstanding customer service and employee commitment.Required Education:- High School Diploma or equivalentRequired Experience:- Minimum of 1 year of experience in customer service, preferably in a parking or hospitality environment.- Experience handling cash and credit card transactions.- Experience with basic computer operations, including data entry and report generation.Required Skills and Abilities:- Excellent communication and interpersonal skills, with the ability to interact effectively with customers, colleagues, and supervisors.- Strong problem-solving skills and the ability to handle customer complaints and difficult situations with professionalism and tact.- Ability to work independently and as part of a team.- Ability to multitask and prioritize tasks in a fast-paced environment.- Ability to stand for extended periods and work outdoors in various weather conditions.- Ability to follow established procedures and guidelines.- Ability to maintain a professional appearance and demeanor at all times.- Basic math skills.- Ability to operate parking-related equipment (e.g., ticket dispensers, gates).- Ability to read and interpret maps and directions.- Ability to maintain accurate records.- Ability to work flexible hours, including weekends and holidays.- Valid driver's license and clean driving record (may be required depending on specific job duties).- Ability to understand and follow safety regulations.