Parking Experience Specialist - Customer Support

Metropolis Technologies; Omaha (NE); On-site; USD 32,000 - 42,000; Full time

Job summary

Metropolis Technologies seeks a Customer Service Representative to ensure a seamless parking experience for customers at an Omaha location. You will assist customers with payments on fully automated equipment and support the maintenance team in keeping entrances and exits clean.

Flexibility is required for 2nd/3rd shifts and weekends. A valid driver’s license is needed if you may drive a company vehicle. Strong communication and a customer-first attitude are essential.

Qualifications

• High School Diploma or equivalent.
• Experience with automated parking access control hardware and software or a high aptitude for technology.
• Availability to work 2nd/3rd shifts and weekends as needed.
• The employee must have and maintain a valid state-issued driver’s license if driving is required.

Responsibilities

• Ensure customers have a seamless parking experience and facilitate flow of traffic.
• Assist customers in making payments using automated equipment.
• Maintain cleanliness of the facility and assist in day-to-day operations.

Skills

Customer service

Communication

Education

High School Diploma

Tools

Automated parking access control

Credit card machine

Job description

Metropolis Technologies seeks a Customer Service Representative to ensure a seamless parking experience for customers at an Omaha location. You will assist customers with payments on fully automated equipment and support the maintenance team in keeping entrances and exits clean.

Flexibility is required for 2nd/3rd shifts and weekends. A valid driver’s license is needed if you may drive a company vehicle. Strong communication and a customer-first attitude are essential.