Parking Experience Specialist - Customer Support

SP Plus Corporation; Fort Lauderdale (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Long/short term disability

Life insurance

Accident insurance

401k

Paid time off

Job summary

SP+ is hiring a Customer Service Representative in Fort Lauderdale. You will help guests with parking access, process payments on automated systems, and maintain a high level of service. Strong communication and a proactive approach are essential.

The role requires a high school diploma or equivalent, willingness to work various shifts, and a driver’s license if driving company vehicles. Benefits include medical, dental, vision, and 401k options.

Qualifications

• Education: High School Diploma or equivalent.
• Experience with automated parking hardware/software or high tech aptitude.
• Availability for shift work, including weekends as needed.
• License: valid state driver's license if driving company vehicles.

Responsibilities

• Ensure seamless parking experience and smooth traffic flow.
• Assist customers with payments on automated systems.
• Deliver exceptional customer service and resolve complaints.
• Assist in day-to-day operations of the location.
• Maintain facility cleanliness and professional appearance.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or equivalent

Tools

Automated parking access control

Revenue control equipment

Job description

SP+ is hiring a Customer Service Representative in Fort Lauderdale. You will help guests with parking access, process payments on automated systems, and maintain a high level of service. Strong communication and a proactive approach are essential.

The role requires a high school diploma or equivalent, willingness to work various shifts, and a driver’s license if driving company vehicles. Benefits include medical, dental, vision, and 401k options.