Parking Experience Agent | Flexible Shifts & Tech-Savvy CSR

SP Plus Corporation; Minneapolis (MN); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Medical

Dental

Vision

Flexible spending accounts

Disability insurance

Life insurance

401k

Paid time off

Job summary

SP+ in Minneapolis, MN is hiring a Customer Service Representative to deliver exceptional parking experiences. You will guide customers, handle payments on automated systems, and keep facilities clean while assisting the maintenance team. This role requires a high school diploma and comfort with technology.

Join SP+ as it expands its checkout-free parking network and provide friendly, efficient service. The position offers varied shifts, strong customer interaction, and opportunities to grow

Qualifications

• Education: High School Diploma or equivalent.
• Experience with automated parking access control hardware and software or a high aptitude for technology.
• Availability for special shifts; weekends may be required.
• Ability to operate payment devices and cash-handling procedures.

Responsibilities

• Ensure customers have a seamless parking experience and facilitate traffic flow.
• Assist customers with payment on fully automated revenue control equipment.
• Maintain cleanliness of the facility and surrounding area.
• Answer customer inquiries and resolve complaints with supervision as needed.
• Greet customers, provide directions, and offer premium customer service.
• Punctual arrival for scheduled shifts and professional appearance.

Skills

Customer service

Cash handling

Communication

Time management

Education

High School Diploma

Tools

Automated payment systems

Parking control hardware

Job description

SP+ in Minneapolis, MN is hiring a Customer Service Representative to deliver exceptional parking experiences. You will guide customers, handle payments on automated systems, and keep facilities clean while assisting the maintenance team. This role requires a high school diploma and comfort with technology.

Join SP+ as it expands its checkout-free parking network and provide friendly, efficient service. The position offers varied shifts, strong customer interaction, and opportunities to grow