Parking Enforcement Officer - Malibu, CA

LAZ Parking; Malibu (CA); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

401(k) match

Medical, dental, vision options

Paid training

Growth opportunities

PayActiv access

Job summary

LAZ Parking is seeking a Parking Enforcement Agent to enforce local ordinances and assist customers with parking needs. You will accurately key vehicle license plates with a handheld system to issue citations and monitor on-street parking along an assigned route.

Qualified candidates have a CA driver's license, enforcement or security experience, and the ability to work outdoors, nights, weekends, and holidays.

Qualifications

• CA driver’s license (minimum 2 years)
• Enforcement/security experience (at least 6 months)
• Ability to work outdoors in elements/weather
• Knowledge of local streets/directions
• Ability to work nights, weekends and holidays

Responsibilities

• Monitor on-street parking and enforce ordinances along assigned route.
• Issue approved parking citations per policies and procedures.
• Upload handheld device for current information daily.
• Screen for placards and permits within approved areas.
• Resolve customer complaints per policies and procedures.
• Maintain and care for company-issued equipment.
• Assist with special assignments and projects as requested.
• Other related duties as assigned.

Skills

Independent work

Multi-tasking

Policy interpretation

Urgency & timeliness

Feedback openness

Handling tough situations

English proficiency

Decision making

Job description

The Spirit Of The Position

The Parking Enforcement Agent provides operational support through upholding and enforcing the local parking ordinances while assisting customers with parking needs. The Parking Enforcement Agent will accurately key vehicle license plates utilizing a Handheld Ticket Issuance System to issue parking citations.

Responsibilities

• Monitor on-street parking for vehicles in violation of parking ordinances by following an assigned route.
• Issue City/Municipality approved parking citations for vehicles in violation of ordinances in accordance with policies and procedures.
• Upload handheld computer to obtain current information required for work daily.
• Screen for parking placards and permits for special privileges within approved areas.
• Resolve customer complaints in accordance with policies and procedures.
• Maintain and care for all company issued equipment.
• Assist with any special assignments and projects as requested.
• Other related duties as assigned.

Requirements

• Valid CA Driver’s License (Minimum of 2 years)
• Enforcement/Security experience (at least 6 months min)
• Must be able to work exposed to the elements/weather
• General knowledge of streets and directions is required
• Must be able to work the required shift (some Late Nights) (Weekends) included, & Holidays

Skills

• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Demonstrate a sense of urgency and timeliness.
• Must be open to feedback, differing opinions and other points of view.
• Ability to handle challenging and at times, emotionally charged situations.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).

Physical Demands

• Willingness to work in the elements - heat, wind, snow, rain, etc. - Ability to lift, push and pull at least 25 pounds. - Ability to stand, walk and ride an E-Bike for extended periods of time (95-100% of shift) - no sitting is allowed. - Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

• Hiring immediately!
• Growth Opportunities
• Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately
• Paid training

Additional Benefits

• 401(k) with Employer Match
• Medical, dental, vision - 3 plan options! (for qualified positions)

FLSA Status: Non-Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state, or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.