Parking Enforcement Lead - Operations & Training

Virginia Tech; Blacksburg (VA); On-site; USD 54,000 - 60,000; Full time

Job summary

Virginia Tech is seeking a Parking Enforcement Supervisor to lead Parking Services and ensure consistent enforcement of university rules. The role supervises Parking Enforcement Officers, oversees daily operations, and drives customer service and efficiency across the department.

Responsibilities include staff training, assignments, monitoring LPR technology, managing equipment and vehicles, inspecting lots and signage, handling sensitive situations, issuing citations, and preparing operational

Qualifications

• Experience in parking enforcement or related field.
• Previous supervisory or leadership experience.
• Understand university parking rules and communicate them clearly.
• Ability to organize schedules and manage multiple priorities.
• Proficient in data reporting and generating reports.
• Must obtain LPR certification within 90 days of appointment.
• Current valid driver’s license.
• Ability to lift up to 50 lbs and operate in varying weather.

Responsibilities

• Supervise, schedule, train, and evaluate Parking Enforcement Officers.
• Oversee daily enforcement operations, including staff assignments and zone coverage.
• Monitor LPR operations and reporting for effective use of technology.
• Ensure staff are trained and proficient in LPR and enforcement procedures.
• Manage enforcement equipment, vehicles, uniforms, and supplies.
• Inspect signage and lot markings; coordinate maintenance as needed.
• Ensure compliance with policies; monitor body camera usage.
• Assist management with events and customer concerns.
• Issue citations and support special event parking as needed.
• Review activity and reports; communicate improvements to management.
• Inspect parking areas for maintenance needs and track requests.

Skills

Supervisory experience

Customer service experience

Staff scheduling

LPR technology operation

Data reporting

Valid driver’s license

Lift up to 50 lbs

Body camera policy familiarity

Tools

LPR certification

Mobile citation devices

Apple iPad usage

Microsoft Office

Job description

Virginia Tech is seeking a Parking Enforcement Supervisor to lead Parking Services and ensure consistent enforcement of university rules. The role supervises Parking Enforcement Officers, oversees daily operations, and drives customer service and efficiency across the department.

Responsibilities include staff training, assignments, monitoring LPR technology, managing equipment and vehicles, inspecting lots and signage, handling sensitive situations, issuing citations, and preparing operational