Parking Compliance Officer (Nights)

The Chronicle Of Higher Education, Inc.; Norfolk (VA); On-site; USD 32,000 - 35,500; Full time

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Parking Enforcement Officer in Norfolk, VA. You will identify violations, issue citations, and assist motorists while supporting university operations.

You will work nights and weekends on rotating shifts, including some holidays, and must maintain a professional appearance with a clean driving record. Strong communication and customer service are essential in this public-facing role.

Qualifications

• Experience in customer service, preferably in a university or public-facing setting.
• Maintain a professional appearance and demeanor at all times.
• Valid driver's license with satisfactory driving record.

Responsibilities

• Identify parking violations and issue citations.
• Install wheel locks and provide motorist assistance.
• Monitor parking lots daily for maintenance issues.
• Assist customers with basic account information.
• Provide front office support and answer phones.
• Use handheld devices to enter and retrieve registration data.
• Ensure accuracy of citation data in the mobile system.
• Assist with events and campus gate operations.
• Work rotating shifts including days, nights, weekends, and some holidays.

Skills

Customer service

Professional appearance

Valid driver's license

Computer literacy

Oral and written communication

Education

High school diploma or GED

Job description

Job Duties

• Identify vehicles in violation of University parkingregulations.
• Issue parking citations, install wheel locks, and providemotorist assistance.
• Monitor parking lots daily for maintenance issues, includingpotholes and damaged or missing signage.
• Assist customers with basic account information, includingbalances and permit activity.
• Provide front office support, including issuing passes,answering phones, and performing administrative tasks.
• Install and maintain parking signage as needed. Utilizehandheld devices to enter and retrieve vehicle registration andenforcement data.
• Ensure accuracy of all citation information entered into the mobile system and document violations with photographs.
• Assist with working all special events, including the placementof cones and reserved spaces for events of all sizes, on weekdaysand weekends.
• Assist University Police with campus gate operations.
• Work rotating shifts, including days, nights, weekends, andsome holiday's Perform duties in all weather conditions, includingstanding, walking, and lifting up to 10 pounds.
• Work mandatory overtime to include: working rotating shifts,include ddays, nights, weekends, and some holidays
• Exhibit a positive attitude and communicate effectively withstudents, faculty, staff, and the general public.

Salary: $32,000 -$35,500

Minimum Qualifications:

This position requires availability for nights andweekends.

• Demonstrated experience in customer service, preferably withina university or public-facing environment.
• Maintain a professional appearance and demeanor at alltimes.
• Possess a valid driver’s license with a satisfactory drivingrecord.
• Relevant experience in security or enforcement operations.Proficiency in computer applications, including MicrosoftOffice.
• Strong oral and written communication skills. Ability to workindependently and exercise sound judgment with minimalsupervision.

Additional Considerations

High school diploma or GED, or an equivalent combination ofeducation and experience.

Contact Information

Name: Office of Human Resources

Phone: [phone]

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we areencouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for thisopportunity, applicants will need to provide their Certificate ofDisability (COD) provided by a Vocational Rehabilitation Counselorwithin the Department for Aging & Rehabilitative Services(DARS), or the Department for the Blind & Vision Impaired(DBVI). Veterans are encouraged to answer Veteran status questionsand submit their disability documentation, if applicable, toDARS/DBVI to get their Certificate of Disability. If you need toget a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARSat 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated torecruiting, supporting, and maintaining a competent and diversework force.

Equal Opportunity Employer

Contact Pathways