Parking Operations Specialist

Virginia Community Colleges; Virginia (MN); On-site; USD 25,000 - 28,000; Part time

Job summary

Northern Virginia Community College (NOVA) is seeking a Parking Operations Specialist to support campus parking, transportation, and NOVACard operations at the Woodbridge campus. This part-time role requires front-office duties, enforcement, and ticket processing within standard business hours.

Public safety and customer service are emphasized; telework is not eligible. The candidate will operate a state vehicle when performing duties and must reside in the region.

Qualifications

• Ability to interpret and apply policies, procedures and guidelines.
• Strong interpersonal skills.
• Ability to answer phones.
• Good problem solving and critical thinking skills.
• Computer experience working in a Windows environment.

Responsibilities

• Perform front office duties including permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
• Manage Print Services, refill paper, toner, and staples as needed. Troubleshoot paper jams.
• Support duties include monitoring SmarterTrack for tickets and address as necessary; escalate tickets to Tier 2 as needed.
• Perform parking enforcement duties including checking all applicable parking areas for infractions against parking policy, issuing citations to vehicles, and maintaining parking equipment and hardware.
• Operate a state enforcement vehicle while performing duties.

Skills

Policy interpretation

Interpersonal skills

Phone handling

Problem solving

Windows experience

Job description

Posting Summary

Working Title

Parking Operations Specialist

Role Title

Admin and Office Spec II

Role Code

19012-FP

FLSA

Nonexempt

Pay Band

02

Position Number

280W1452

Agency

Northern VA Community College

Division

NV280-VP Finance

Work Location

Prince William - 153

Hiring Range

$18/hr

Emergency/Essential Personnel

No

EEO Category

6-Administrative Support

Full Time or Part Time

Part Time

Does this position have telework options?

Telework options are subject to change based on business needs-

Telework options are subject to change based on business needs- No

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Part time within business hours 8:00-5:00, Monday-Friday, 20-29 hours per week at Woodbridge Campus.

Sensitive Position

No

Job Description

General Description:
This position performs routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
*This position is not eligible for telework.
Duties and Tasks:

• Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.
• Manage Print Services ,refill paper, toner, and staples as needed. Troubleshoot paper jams.
• Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Escalate tickets to Tier 2 as needed.
• Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware.
• Operating a state enforcement vehicle while preforming duties.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

KSAs:

• Ability to interpret and apply policies, procedures and guidelines.
• Strong interpersonal skills.
• Ability to answer phones.
• Good problem solving and critical thinking skills.
• Computer experience working in a Windows environment

Additional Considerations

• Experience in an office environment.
• Experience dealing with customer concerns and problems.

Operation of a State Vehicle

Yes

Supervises Employees

No

Required Travel

N/A

Posting Number

WGE_3431P

Recruitment Type

General Public - G

Number of Vacancies

1

Job Open Date

09/03/2026

Job Close Date

09/17/2026

Open Until Filled

No

Agency Website

www.nvcc.edu

Additional Information

Northern Virginia Community College ( NOVA ) is the largest public institution of higher education in the Commonwealth of Virginia and one of the largest community colleges in the nation. NOVA enrolls nearly 75,000 students on its six campuses in Alexandria, Annandale, Sterling, Manassas, Springfield, and Woodbridge, as well as through NOVA Online and high school dual enrollment programs. The College offers more than 100 affordable associate degree and certificate programs to help our students reach their academic and professional goals in some of the most in-demand careers.

At NOVA , we are deeply committed to fostering an inclusive community for all students, faculty, and staff, and our diverse workforce is representative of this commitment. To this end, we encourage all applicants seeking to add value through their diverse backgrounds, experiences, and interests to consider employment opportunities with NOVA . To learn more about NOVA’s commitment to inclusive excellence, please visit At a Glance | Northern Virginia Community College .

NOVA offers eligible employees a benefits package that includes a comprehensive health and dental insurance program, generous paid leave, deferred compensation plans, paid parental leave, state employee discounts, and a solid and secure retirement program.

We strive to ensure our employees have tools and development opportunities to support and promote NOVA’s mission. For more information about NOVA and its programs and services, please visit our website at www.nvcc.edu .

Employees must reside in Virginia, Maryland or District of Columbia.

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System ( VCCS ) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status