Parking Compliance Officer

The Chronicle Of Higher Education, Inc.; Norfolk (VA); On-site; USD 32,000 - 35,500; Full time

Job summary

The Chronicle Of Higher Education, Inc. is hiring for a Parking Officer in Norfolk, VA. The role involves enforcing university parking regulations, issuing citations, and assisting motorists.

You will support front office operations, monitor lots for maintenance, and help with events and campus gate operations. Availability for nights and weekends is required. A valid driver’s license and strong communication skills are essential, with prior security/enforcement or customer service experience

Qualifications

• Demonstrated experience in customer service, preferably in a university or public-facing environment.
• Maintain a professional appearance and demeanor at all times.
• Possess a valid driver’s license with a satisfactory driving record.
• Relevant experience in security or enforcement operations.
• Proficiency in computer applications, including Microsoft Office.
• Strong oral and written communication skills; ability to work independently with minimal supervision.

Responsibilities

• Identify vehicles in violation of university parking regulations.
• Issue parking citations, install wheel locks, and provide motorist assistance.
• Monitor parking lots daily for maintenance issues (potholes, signage).
• Assist customers with basic account information (balances, permit activity).
• Provide front office support (issuing passes, answering phones, admin tasks).
• Install and maintain parking signage; use handheld devices to enter enforcement data.
• Ensure accuracy of citation information in the mobile system and document violations with photos.
• Assist with special events (cones, reserved spaces), weekdays and weekends.
• Assist University Police with campus gate operations.
• Work rotating shifts (days, nights, weekends, some holidays) in all weather; lift up to 10 pounds.

Skills

Customer service

Valid driver’s license

Strong communication

Independent work

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job Duties

• Identify vehicles in violation of University parkingregulations.
• Issue parking citations, install wheel locks, and providemotorist assistance.
• Monitor parking lots daily for maintenance issues, includingpotholes and damaged or missing signage.
• Assist customers with basic account information, includingbalances and permit activity.
• Provide front office support, including issuing passes,answering phones, and performing administrative tasks.
• Install and maintain parking signage as needed. Utilizehandheld devices to enter and retrieve vehicle registration andenforcement data.
• Ensure accuracy of all citation information entered into themobile system and document violations with photographs.
• Assist with working all special events, including the placementof cones and reserved spaces for events of all sizes, on weekdaysand weekends.
• Assist University Police with campus gate operations.
• Work rotating shifts, including days, nights, weekends, andsome holiday's Perform duties in all weather conditions, includingstanding, walking, and lifting up to 10 pounds.
• Work mandatory overtime to include: working rotating shifts,including days, nights, weekends, and some holidays
• Exhibit a positive attitude and communicate effectively withstudents, faculty, staff, and the general public.

Salary: $32,000 -$35,500

Minimum Qualifications:

This position requires availability for nights andweekends.

• Demonstrated experience in customer service, preferably withina university or public-facing environment.
• Maintain a professional appearance and demeanor at alltimes.
• Possess a valid driver’s license with a satisfactory drivingrecord.
• Relevant experience in security or enforcement operations.Proficiency in computer applications, including MicrosoftOffice.
• Strong oral and written communication skills. Ability to workindependently and exercise sound judgment with minimalsupervision.

Additional Considerations

High school diploma or GED, or an equivalent combination ofeducation and experience.

Special Instructions:

You will be provided with confirmation of receipt when yourapplication and/or résumé is submitted successfully. Please referto “Your Application” in your account to check the status of yourapplication for this position.

Candidates may show interest by submitting via online, thefollowing:

1. A letter of interest (via cover letter).
2. A current resume (via resume).
3. Completed Application via Workday
4. Transcripts of highest degree conferred (unofficial transcriptsaccepted, however, official transcripts are required of finalist)(via transcripts).
5. Names and contact information for three job references (includewith resume).

Application and/or résumé for this position must be submittedelectronically by 11:59 p.m. on the closing date through theWorkday Human Capital Management System (HCM). Mailed, emailed,faxed, or hand delivered applications and/or résumés will not beaccepted. Applicants who possess an Interagency Placement ScreeningForm (Yellow Form) or a Preferential Hiring Form (Blue Form) asissued under the Department of Human Resources Management (DHRM)Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), mustattach these forms when submitting their state application and/orrésumé. The decision to interview an applicant is based solely onthe information received for this position from either theelectronic application and/or résumé. RMS provides a confirmationof receipt when your application and/or résumé is submittedsuccessfully. Please refer to “Your Application” in your RMSaccount to check the status of your application for thisposition.

Norfolk State University conducts background checks on allcandidates identified as a finalist for employment consideration.The type of background check(s) performed are dependent upon thetype of position for which you have been identified as a finalistand may include criminal history, including sexual offenderregistry checks, reference checks, degree validation, DMV (driving)records, license verification, and credit report reviews. Theresults of background checks are made available to Universityemploying officials. As a finalist, you will be required to sign anAuthorization to Release form. Norfolk State University utilizesForm I-9 and E-verify in the verification of eligibility foremployment. Applicants must be authorized to work in the U.S.without employer sponsorship.

Contact Information:

Name: Office of Human Resources

Phone: [phone]

Email: NO EMAILED DOCUMENTS ACCEPTED

In support of the Commonwealth’s commitment to inclusion, we areencouraging individuals with disabilities to apply through theCommonwealth Alternative Hiring Process. To be considered for thisopportunity, applicants will need to provide their Certificate ofDisability (COD) provided by a Vocational Rehabilitation Counselorwithin the Department for Aging & Rehabilitative Services(DARS), or the Department for the Blind & Vision Impaired(DBVI). Veterans are encouraged to answer Veteran status questionsand submit their disability documentation, if applicable, toDARS/DBVI to get their Certificate of Disability. If you need toget a Certificate of Disability, use this link: Career Pathways for Individuals with Disabilities, or call DARSat 800-552-5019, or DBVI at 800-622-2155.

Each agency within the Commonwealth of Virginia is dedicated torecruiting, supporting, and maintaining a competent and diversework force.
Equal Opportunity Employer

Contact Pathways