Parking Compliance & Customer Service Officer (Non-Driving)

SP Plus Corporation; Fort Myers Beach (FL); On-site; USD 22,000 - 25,000; Full time

Job summary

SP Plus Corporation is hiring a Parking Enforcement Officer (Non-Driving) in Fort Myers Beach, FL. You will monitor designated areas for policy compliance, assist with parking operations, and provide customer service to parkers.

The role requires independent judgment, good communication, and the ability to work in varying weather conditions. Employment includes a $17.00/hr pay rate and opportunities to assist with events and revenue collection.

Qualifications

• Knowledge of geography of the area they are enforcing.
• Knowledge of hazards and safety precautions.
• Ability to use a handheld computer.
• Ability to operate a motorized vehicle or bicycle.
• Ability to understand and apply parking regulations.
• Ability to interact with others in a courteous and tactful manner.
• Ability to walk for extended periods of time.
• Ability to work in all weather conditions.
• Must be 18 years of age or older at time of hire.

Responsibilities

• Monitor designated streets, lots, garages, other public areas and/or an entire campus to ensure compliance with parking policies.
• Provide customer service by answering questions regarding directions, events, building locations and parking policies.
• Issue citations and warnings for non-compliance with a computerized hand held computer or manual tickets.
• Impound, boot or relocate vehicles as directed.
• This position requires the ability to work alone and therefore must exercise proper judgment, tact and diplomacy in dealing with people.
• Assist maintenance staff with duties related to parking equipment and facility upkeep and maintenance.
• Assist in the collection and security of all monies received through parking meters, multi-space machines , pay on foot technology and any other means of collecting parking revenues and fees.
• Assist event staff with activities related to parking for events.
• Assist office staff with activities related to permit sales during peak seasons.
• Other related duties as assigned.

Skills

Customer service

Geography knowledge

Safety awareness

Handheld computer

Driving ability

Regulatory understanding

Interpersonal skills

Endurance walking

Weather resilience

Age 18+

Job description

SP Plus Corporation is hiring a Parking Enforcement Officer (Non-Driving) in Fort Myers Beach, FL. You will monitor designated areas for policy compliance, assist with parking operations, and provide customer service to parkers.

The role requires independent judgment, good communication, and the ability to work in varying weather conditions. Employment includes a $17.00/hr pay rate and opportunities to assist with events and revenue collection.