Valet Attendant - MGM Grand Detroit

MGM Resorts International; Detroit (MI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Wellness incentive programs

Health & Income Protection Benefits

Employee discounts on hotel, F&B, and

Free meals in employee dining room

Free parking

Networking and promotion opportunities

Volunteer opportunities

Partner discounts (travel, electronics

Job summary

MGM Resorts International in Detroit is seeking a Valet Attendant to provide courteous valet parking services and guest assistance. You will greet guests, handle vehicle handoffs, and help with special requests to ensure a seamless experience.

The role emphasizes safety, customer service excellence, and teamwork across shifts, including evenings and weekends. A valid driver’s license and a positive, proactive attitude are essential.

Qualifications

• Excellent customer service and interpersonal communication.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Valid driver’s license with a clean driving record.

Responsibilities

• Greet arriving guests at valet entrance with courteous and enthusiastic service.
• Collect vehicle claim checks and retrieve guests’ vehicles on departure.
• Assist guests needing special assistance and aid as needed.
• Help regulate vehicle flow to prevent traffic congestion at the valet area.
• Answer guest questions about hotel, restaurants, events, and attractions.
• Report thefts or missing items to supervisor or security for investigation.

Skills

Customer service

Communication

Driver’s license

Job description

Detroit, Michigan

THE SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Valet Attendant, you will be responsible for setting the stage for an excellent guest experience by assisting our guests with parking and retrieving their vehicles in the most safe and professional manner possible. By understanding our guest’s unique stories and needs, you will deliver WOW experiences that our guests will carry with them far and beyond their stay with us.

THE STARTING RATE: $15.94 + tips

THE DAY-TO-DAY:

• Warmly greet all arriving guests at the valet entrance while providing courteous, efficient, and enthusiastic valet parking services

• Collect a vehicle claim check and retrieve the guest’s vehicle for their departure

• Accommodate guests requiring special assistance and aid

• Report issues and/or potential problems to security or immediate supervisor to avoid traffic congestion and delays at the valet entrance

• Assist in regulating the movement and flow of vehicles to avoid traffic congestion

• Answer guest questions about hotel registration, restaurants, events, activities, and attractions

• Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation

• Assist bell persons with the movement of luggage as necessary

THE IDEAL CANDIDATE:

• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

• Ability to work in a fast-paced environment and remain calm under pressure

• A valid driver’s license with a clean driving record

• Ability to operate a variety of vehicles

• Needs to be flexible to work any shift, including evenings, weekends and holidays

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Health & Income Protection Benefits (For eligible employees)

• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts

• Free meals in our employee dining room

• Free parking

• Various programs and networking opportunities to help you get promoted

• Volunteer opportunities to give back to the community

• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=14014