Parking Admin & Customer Care Specialist

Childress Klein Properties Inc; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Childress Klein Properties Inc. seeks an Administrative Parking Specialist to support on-site parking operations and building management in Charlotte. You will handle inquiries, registrations, invoices, and reporting, ensuring accurate records and timely payments.

The role requires an Associate degree, 2 years in admin or service roles, and proficiency with Windows and Microsoft Office. A customer-focused approach and knowledge of parking software are highly valued.

Qualifications

• Associate degree in a related field and 2 years in an administrative role preferred.
• Proficiency with Windows and Microsoft Office.
• Strong customer service and communication skills.
• Experience with accounting tasks (AR/AP) preferred.

Responsibilities

• Provide administrative support to on-site parking staff and building management.
• Answer inquiries and resolve complaints from parkers.
• Process registrations, cancellations, and input records in parking database.
• Generate weekly/monthly reports and invoices; apply payments to accounts.
• Manage inventory of parking access devices and validation tickets.
• Assist with AR duties including past-due payments and communications to management.
• Support management with data entry, filing, and correspondence.

Skills

Customer service

Microsoft Office

Data entry

Accounting basics

Attention to detail

Education

Associate’s degree in related field

Tools

Windows OS

Excel

Database systems

Parking software

Job description

Childress Klein Properties Inc. seeks an Administrative Parking Specialist to support on-site parking operations and building management in Charlotte. You will handle inquiries, registrations, invoices, and reporting, ensuring accurate records and timely payments.

The role requires an Associate degree, 2 years in admin or service roles, and proficiency with Windows and Microsoft Office. A customer-focused approach and knowledge of parking software are highly valued.