Valet & Guest Experience Specialist

Ultipro; Charlotte (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Vacation/Sick for full-time and part-t

Holiday for full-time and part-time

Job summary

ACE Parking in Charlotte, NC is seeking a friendly, reliable parking attendant to greet guests, direct vehicles, and handle payments with professionalism. You will maintain the lot, keep keys secure, and follow safety guidelines while delivering top-notch service.

The role emphasizes accountability, teamwork, and exceptional customer service. Previous valet or customer service experience is a plus, and a high school diploma or GED is preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Strong sense of accountability and responsibility.
• Ability to work effectively in a team environment.
• Reliable, friendly, and able to create a lasting impression.

Responsibilities

• Promptly and safely park and retrieve vehicles following company policies and procedures.
• Ensure keys are securely stored.
• Adhere to company policies and safety guidelines at all times.
• Greet guests warmly and professionally, establishing a positive first impression.
• Effectively communicate parking procedures and fees to guests.
• Assist customers with questions or concerns in a calm, professional manner.
• Coordinate with team members to ensure efficient service delivery.
• Provide outstanding customer service and maintain cleanliness of the parking area.

Skills

Communication skills

Teamwork

Accountability

Customer service

Education

High school diploma or GED

Job description

ACE Parking in Charlotte, NC is seeking a friendly, reliable parking attendant to greet guests, direct vehicles, and handle payments with professionalism. You will maintain the lot, keep keys secure, and follow safety guidelines while delivering top-notch service.

The role emphasizes accountability, teamwork, and exceptional customer service. Previous valet or customer service experience is a plus, and a high school diploma or GED is preferred.