Park Team Member

Kids Empire; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading family entertainment center is seeking a Park Team Member in Milwaukee, WI. In this role, you will ensure guest satisfaction, operate the check-in process, and monitor safety throughout the park. Ideal candidates are comfortable working in busy environments and possess strong communication skills. This full-time position offers an exciting opportunity to work in a vibrant atmosphere.

Qualifications

• Able to work weekends and holidays.
• Must be able to work in noisy environments.
• Must have good finger dexterity.

Responsibilities

• Greet guests and ensure their comfort.
• Operate the check-in process using an iPad.
• Monitor safety hazards and ensure park rules are followed.

Skills

Good communication skills

Customer service skills

Ability to operate an iPad

Job description

Join to apply for the Park Team Member role at Kids Empire

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Essential Job Functions

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information (address, name, email address, phone number) using an IPAD.
• Operate the front cash counter for receiving the exact bill amount from the guests, manage cash flow by recording transactions daily, take payments by cash or card, and provide exact change if payment is made by cash.
• Verify billing transactions by checking the amount displayed on the POS.
• Organize the refrigerator with drinks, snacks, chips and ice cream.
• Check snack inventory is sufficient and communicate with management to order snacks from specified vendors to replenish stock.
• Walk the floor regularly to monitor for unsafe hazards and ensure guests follow park attendance rules, regulations, and guidelines.
• Clean restrooms and sanitize all park structures (e.g., tables, chairs, playground structures).
• Assist and participate in family events and ensure that events operate efficiently.
• Other duties as assigned.

Physical Demands

• Stand, walk, bend, twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests, such as children yelling and music
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an IPad
• Good communication skills, and customer service skills
• Work independently
• Read and write in English

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Industries: Entertainment Providers

Note: This posting includes the essential information for the Park Team Member role at Kids Empire. This description is intended to reflect the responsibilities and qualifications of the position as described by the employer.