Park Team Member

Kids Empire; Fresno (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

A family entertainment center in Fresno is seeking part-time Team Members to provide guests with excellent service, manage cash transactions, and maintain a clean environment. Candidates should have good communication skills, be comfortable working with children, and be available to work weekends and holidays. This entry-level position offers a dynamic and engaging work atmosphere.

Qualifications

• Able to work with children.
• Work weekends and holidays.
• Read and write in English.

Responsibilities

• Attend to customers and greet them accordingly.
• Operate the front cash counter and manage transactions.
• Clean restrooms and sanitize park structures.

Skills

Good communication skills

Customer service skills

Ability to work independently

Ability to operate an iPad

Job description

Overview

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Responsibilities

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and provide guest information such as address, name, email address, and phone number by having guests utilize an iPad.
• Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizes the refrigerator with drinks, snacks, chips and ice cream.
• Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.
• Walks the floor regularly to monitor there are no unsafe hazards present and that guests are following the park attendance rules, regulations and guidelines.
• Clean restrooms and sanitize all park structures (e.g., tables, chairs, playground structures).
• Assist and participate in family events and ensure that events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests, such as children yelling and music
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an iPad
• Good communication skills, and customer service skills
• Work independently
• Read and write in English

Additional information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Manufacturing
• Industries: Entertainment Providers