Park Team Member

Kids Empire; Bakersfield (CA); On-site; USD 19,000 - 25,000; Part time

Job summary

A family entertainment provider in Bakersfield is seeking part-time Team Members to ensure guest satisfaction, handle cash transactions, and maintain safety standards. Candidates must have good communication skills and the ability to work with children. This entry-level position requires working weekends and holidays, injecting fun into the guest experience while ensuring a safe environment for all.

Qualifications

• Capable of working weekends and holidays.
• Good verbal and written communication skills in English.
• Comfortable in a noisy environment and tight spaces.
• Excellent communication and customer service skills.
• Self-motivated and able to work independently.
• Read and write in English.

Responsibilities

• Greet guests and ensure their comfort in the park.
• Operate the check-in process and manage cash transactions.
• Monitor hazards and ensure adherence to park rules.
• Clean and sanitize park structures.
• Monitor park areas for hazards and safety compliance.
• Help with events and daily park operations.
• Perform other duties as assigned.

Skills

Communication skills

Customer service skills

Ability to work with children

Operate an IPad

Work independently

Tools

IPad

Job description

Overview

Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Members perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Responsibilities

• Attending customers as quickly as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver and collect guest information such as address, name, email address, and phone number using an IPad.
• Operating the front cash counter for receiving the exact bill amount from guests, managing cash flow by recording transactions daily, accepting payments by cash or card, and providing exact change if payment is made by cash.
• Verifying billing transactions at the POS to ensure accuracy.
• Organizing the refrigerator with drinks, snacks, chips and ice cream.
• Checking snack inventory and coordinating with management to order snacks from specified vendors to replenish stock.
• Walking the floor to monitor hazards and ensure guests follow park attendance rules, regulations and guidelines.
• Cleaning restrooms and sanitizing all park structures (e.g., tables, chairs, playground structures).
• Assisting and participating in family events and ensuring events operate efficiently.
• Other duties as assigned.

Physical Demands

• Stand, walk, bend, and twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an IPad
• Good communication skills and customer service skills
• Work independently
• Read and write in English

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers