Park Team Member

Kids Empire; Chandler (AZ); On-site; USD 20,664 - 27,552; Part time

Job summary

A family entertainment center in Chandler, AZ, is looking for Team Members to serve as the first point of contact for guests. Responsibilities include greeting customers, managing cash transactions, and monitoring park safety. Ideal candidates possess strong communication skills, enjoy working with children, and can operate an iPad. This part-time role requires weekend availability and offers a dynamic work environment.

Qualifications

• Must be able to read and write in English.
• Ability to work independently and in a group.
• Willingness to work weekends and holidays.

Responsibilities

• Greet guests and ensure their comfort during their visit.
• Operate the check-in process and manage cash transactions.
• Monitor the park for safety hazards and uphold attendance rules.
• Sanitize park structures and restrooms regularly.

Skills

Customer service skills

Good communication skills

Ability to work with children

Ability to operate an iPad

Job description

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Overview

OBJECTIVE: Team Members are the initial contact between guests and Kids Empire. They are responsible for ensuring guest satisfaction and addressing any questions or comments that guests may have while present at Kids Empire. Team Member workers perform many tasks with the families and peers throughout the park to ensure the guests are having an excellent and safe time while at Kids Empire.

Responsibilities

• Attending customers as quick as possible, greeting them accordingly, and making them feel comfortable in the ambiance of the park.
• Operating the check-in process by having guests sign the liability waiver, guest information such as address, name, email address, phone number by having guest utilize an IPAD.
• Operates the front cash counter for receiving the exact bill amount from the guests, managing the cash flow by registering the amount transactions on a daily basis, taking payment from guests by cash or card (credit card / debit card), and providing exact change to the guest if the payment is made by cash.
• Operating the billing transactions accurately by verifying the amount displayed on the POS.
• Organizes the refrigerator with drinks, snacks, chips and ice cream.
• Checks snack inventory is sufficient and ensures communication with management to order snacks from specified vendors to replenish stock.
• Walks the floor regularly to monitor there are no unsafe hazards present and guests are following the park attendance rules, regulations and guidelines.
• Clean restrooms and all sanitize all park structures i.e. tables, chairs, playground structure.
• Assist and participate in family events and ensure that events operate efficiently.
• Other duties assigned.

Physical Demands

• Stand, walk, bend, twist constantly
• Frequent bilateral hand movements
• Good finger dexterity
• Must be able to work in noisy environments created by guests, such as children yelling and music
• Must be able to tolerate a hectic and busy work environment during scheduled hours
• Must be comfortable with heights and tight spaces

Qualifications

• Work weekends and holidays
• Able to work with children
• Operate an IPad
• Good communication skills, and customer service skills
• Work independently
• Read and write in English

Seniority level

• Entry level

Employment type

• Part-time

Job function

• Management and Manufacturing

Industries

• Entertainment Providers