Park Operations Supervisor: Lead Team & Guest Experience

Urban Air Adventure Parks; Lancaster (Lancaster County); On-site; USD 40,000 - 50,000; Full time

Job summary

A leading indoor adventure park company is seeking a Park Supervisor in Lancaster to lead staff and ensure exceptional customer service. The ideal candidate will have hospitality experience and proficiency in managing teams, focusing on staff development and customer satisfaction. Responsibilities include scheduling, staff training, and maintaining operational standards in a fast-paced environment. Ability to motivate others and maintain professional conduct is essential for success in this role.

Qualifications

• 1+ year of supervisory or management experience required.
• Experience in hospitality such as Theme Parks or Restaurants is a MUST.
• Ability to pass a thorough background check.

Responsibilities

• Cultivate a team environment providing exceptional customer service.
• Assist in hiring, retention, and training of staff.
• Develop weekly schedules to ensure appropriate staffing levels.
• Ensure a safe, clean, and secure environment for guests.

Skills

Hospitality experience

Supervisory or management experience

Strong communication skills

Microsoft Office proficiency

Ability to motivate others

Flexibility and adaptability

Job description

A leading indoor adventure park company is seeking a Park Supervisor in Lancaster to lead staff and ensure exceptional customer service. The ideal candidate will have hospitality experience and proficiency in managing teams, focusing on staff development and customer satisfaction. Responsibilities include scheduling, staff training, and maintaining operational standards in a fast-paced environment. Ability to motivate others and maintain professional conduct is essential for success in this role.