Adventure Park Operations & People Leader

Urban Air Adventure Parks; Frederick (MD); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading indoor adventure park company in Frederick seeks a proactive Manager to lead a team and enhance customer satisfaction. The ideal candidate will have significant hospitality experience and the ability to motivate staff while maintaining high operational standards. You will oversee all aspects of the facility's operations, ensuring a safe and enjoyable environment for guests. This role demands excellent communication and problem-solving skills, and a passion for creating memorable experiences.

Qualifications

• Experience in hospitality (Theme Parks, Family Entertainment Centers, etc.) preferred.
• CPR/First Aid Certification is preferred.
• Strong leadership and motivational skills are essential.

Responsibilities

• Cultivate a high-performing team environment.
• Assist in hiring and training staff.
• Lead and motivate staff for customer satisfaction.

Skills

Team leadership

Customer service

Problem-solving

Communication

Adaptability

Education

1+ year supervisory or management experience

Job description

A leading indoor adventure park company in Frederick seeks a proactive Manager to lead a team and enhance customer satisfaction. The ideal candidate will have significant hospitality experience and the ability to motivate staff while maintaining high operational standards. You will oversee all aspects of the facility's operations, ensuring a safe and enjoyable environment for guests. This role demands excellent communication and problem-solving skills, and a passion for creating memorable experiences.