Park Operations Supervisor: Guest Experience Lead

Kids Empire; Dallas (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A family entertainment center in Dallas is seeking a Park Supervisor to oversee daily operations, ensuring a safe and enjoyable visitor experience. Responsibilities include supervising staff, managing guest interactions, and maintaining operational procedures. Ideal candidates possess strong leadership and customer service skills, along with the ability to work independently and effectively address guest needs.

Qualifications

• Must be able to work in noisy environments created by guests.
• Must be able to work on weekends and holidays.
• Must demonstrate a commitment to safety and emergency preparedness.

Responsibilities

• Supervise staff to ensure job duties are performed satisfactorily.
• Assist Park Manager with training and auditing.
• Ensure guest satisfaction and resolve complaints.

Skills

Leadership skills

Customer service skills

Conflict resolution skills

Organizational skills

Communication skills

Ability to work independently

Education

High school diploma or equivalent

Tools

iPad

Job description

A family entertainment center in Dallas is seeking a Park Supervisor to oversee daily operations, ensuring a safe and enjoyable visitor experience. Responsibilities include supervising staff, managing guest interactions, and maintaining operational procedures. Ideal candidates possess strong leadership and customer service skills, along with the ability to work independently and effectively address guest needs.