Park Operations Lead - Part-Time, Onsite

Sky Zone; Potomac Mills (VA); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with company match

Job summary

Sky Zone is seeking a part‑time Team Lead to support Operations at Potomac Mills, VA. You will rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as Manager on Duty when leaders aren’t on site.

You’ll lead from the floor, coach teammates, drive guest satisfaction, and ensure safety and smooth shift execution. This role emphasizes on‑the‑job learning and leadership development.

Qualifications

• Minimum 2 years in operations or guest‑facing roles, ideally fast‑paced.
• Experience in retail sales, food & beverage, amusement/entertainment, or recreation is preferred.
• Proficiency with POS systems and basic tech tools; comfortable learning new platforms.
• Availability to work evenings, weekends, and holidays when the park is busiest.
• Strong interpersonal skills, reliability, organization, and willingness to grow into higher responsibilities.
• Able to move around a busy, loud environment and lift 20+ pounds when needed.

Responsibilities

• Act as Manager on Duty (MOD) when GM/OM are not present to ensure safety, service, and flow.
• Coach and delegate to team members across departments to meet guest needs.
• Step into Operations areas (Programs, Café, Front Desk, Events) to maintain smooth guest experiences.
• Drive membership and program sales through on‑floor engagement and WOW service.
• Oversee safety policies, incident reports, opening/closing procedures, and park cleanliness.

Skills

Leadership

Coaching

Guest‑facing

Communication

Team motivation

Technology literacy

Tools

POS systems

MS Office/Teams

Job description

Sky Zone is seeking a part‑time Team Lead to support Operations at Potomac Mills, VA. You will rotate through Sales & Service, Parties & Events, and Food & Beverage/Facilities, stepping in as Manager on Duty when leaders aren’t on site.

You’ll lead from the floor, coach teammates, drive guest satisfaction, and ensure safety and smooth shift execution. This role emphasizes on‑the‑job learning and leadership development.