Part-Time Park Operations Lead

Sky Zone, LLC; Springfield (VA); Híbrido; USD 23.000 - 26.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

401k with company match

Medical insurance

Dental insurance

Vision insurance

Descripción de la vacante

Sky Zone, LLC is seeking a Part-time Team Lead for our Springfield, VA location. You will supervise on-floor operations, coach team members, and ensure exceptional guest experiences across Sales, Parties, and Food & Beverage areas.

Ideal candidates have 2+ years in operations or guest-facing roles, are 18+, and can work evenings, weekends, and holidays. You’ll rotate through departments, stepping in as MOD when needed and upholding safety standards.

Formación

• 18 years of age or older.
• 2+ years in operations or guest-facing roles, in a fast-paced environment preferred.
• Prior supervisory or leadership experience.
• Retail sales, food & beverage, amusement/entertainment, or recreation background preferred.
• Proficiency with POS systems and Microsoft Office/Teams; adaptable to new platforms.

Responsabilidades

• Act as Manager on Duty when GM/OM are not present, ensuring safety and accountability.
• Coach, support, and delegate to Team Members across departments.
• Step into Programs, Café, Front Desk, Parties, Events, or Food & Beverage to maintain guest experiences.
• Communicate guest issues and safety concerns to Management in a timely manner.
• Drive membership and program sales by engaging guests and promoting park offerings.
• Model service excellence and mentor Team Members in customer engagement.
• Enforce safety policies and complete incident reports as needed.
• Ensure opening/closing and shift procedures are executed consistently.
• Maintain park cleanliness and operational readiness during shifts.
• Rotational leadership across Sales & Service, Parties & Events, F&B & Facilities; Flex Lead where available.

Conocimientos

Team leadership

Customer service

Coaching

Communication

Teamwork

Adaptability

Herramientas

POS systems

Microsoft Office

Teams

Descripción del empleo

Sky Zone, LLC is seeking a Part-time Team Lead for our Springfield, VA location. You will supervise on-floor operations, coach team members, and ensure exceptional guest experiences across Sales, Parties, and Food & Beverage areas.

Ideal candidates have 2+ years in operations or guest-facing roles, are 18+, and can work evenings, weekends, and holidays. You’ll rotate through departments, stepping in as MOD when needed and upholding safety standards.